Guest needs
components to emotional intelligence
guest experience cycle
facts about me
animal sounds
100

In order, what is the first need?

Physiological

100

The ability to know your emotions

Self awareness 

100

1st step

Pre arrival

100

What is my cats name

Binx 

100

Meow

Cat

200

The second need?

Safety 

200

To be able to regulate your responses

Self regulation

200

2nd step

Arrival

200

What is my favorite class

Art

200

Woof

Dog

300

The third need?

Love and belonging

300

To manage relationships

Social skills

300

3rd step

Occupancy 

300

Who is my favorite teacher 

Ms houseman

300

Squeak 

mouse

400

The fourth need?

Esteem

400

To be able to consider feelings 

Empathy

400

4th step

Departure

400

Where do I work

Bad daddy’s 

400

Hooo hoo

Owl

500

The last need?

Self-actualization

500

To be able to self motivate

Motivation

500

5th step

Post departure 

500

Do I wear glasses 

Yes

500

Rarrrrr

Lion

M
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