3.1
3.2
(Blank)
sanrio
games
100

these needs relate to the need to have a family, friends, love, and a sense of belonging

what is Love and Belonging

100

when a guest makes reservations, plans, and decisions.

What is Pre arrival

100

the ability for a front line employee to make decisions on behalf of the guests with support from the management.

what is Empowerment

100

a dog 

what is cinnamonroll

100

most popular shooting game out

what is Fortnite

200

include things such as health, security, and adequate finances

what is safety

200

guests begin to evaluate their hands-on experience

What is Arrival
200

colleagues or other departments within the organization

what is internal customers

200

my melody's best friend

what is kuromi 
200

the best campaign of call of duty

what is call of duty ghosts
300

methods conducted by you or your team for your particular operation

what is primary research 

300

Where the action happens

what is Occupancy

300

process of correcting errors in a guest service experience

what is service recovery

300

this character weighs 3 apples

what is Hello Kitty

300

also known as stumble charms

what is fall guys

400

these needs are essential for life and include things such as food, water, clothing, shelter

what is physiological

400

when the guest goes through the entire guest experience without interruption or issues

what is seamless experience

400

workers in the back of the house

what is external customer

400

hello kitty's love interest

who IS DEAR DANIEL

400

72 times faster than real time

what is minecraft

500

refer to attaining a sense of personal fulfillment

Self-actuallization
500

meeting or exceeding guest expectations

what is quality guest service 

500
recording the incident so that it can be examined and avoided in the future

what is service recovery

500

july 10th birthday

who is keroppi
500

inspired by mafia

what is among us

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