3.1
these needs relate to the need to have a family, friends, love, and a sense of belonging
what is Love and Belonging
when a guest makes reservations, plans, and decisions.
What is Pre arrival
the ability for a front line employee to make decisions on behalf of the guests with support from the management.
what is Empowerment
a dog
what is cinnamonroll
most popular shooting game out
what is Fortnite
include things such as health, security, and adequate finances
what is safety
guests begin to evaluate their hands-on experience
colleagues or other departments within the organization
what is internal customers
my melody's best friend
the best campaign of call of duty
methods conducted by you or your team for your particular operation
what is primary research
Where the action happens
what is Occupancy
process of correcting errors in a guest service experience
what is service recovery
this character weighs 3 apples
what is Hello Kitty
also known as stumble charms
what is fall guys
these needs are essential for life and include things such as food, water, clothing, shelter
what is physiological
when the guest goes through the entire guest experience without interruption or issues
what is seamless experience
workers in the back of the house
what is external customer
hello kitty's love interest
who IS DEAR DANIEL
72 times faster than real time
what is minecraft
refer to attaining a sense of personal fulfillment
meeting or exceeding guest expectations
what is quality guest service
what is service recovery
july 10th birthday
inspired by mafia
what is among us