Where to look / Who to ask
If anyone needs a Band-Aid?
Fac Sup!
Could you get me a microphone?
I am not able to do that, but I'd be happy to find AV for you!
How early do you arrive on shift?
30 minutes prior to event, 30 minute overlap between shift changes, 30 post event!
Which door should you leave unalarmed in the MAC following an event?
None! Alarm all four doors and place signs back up
Where are the keys located in the REC and UU? What is the lock code for both?
REC- lock box where you clock in an out: 1248
UU- backstage of Chumash: 2023
Can I use glitter or confetti as part of our center piece decor?
No. This is not a joke.
What to wear to EVERY shift?
Name tag and ASI shirt!
What do you say when you begin speaking on the radios?
"Event ops to fac sup." Wait for a response, then ask your question
When is AV arriving?
Look on the production schedule to find when AV will be on site
Can I set up more tables and chairs?
Depends on the request and use your best judgment! If you think it is appropriate, reasonable, and you are ok with setting them up, then sure! Don't forget to have them fill out a change request form and notify them that it is possible there could be an extra cost associated with the change
What is something that I should fill out every shift?
An EOS report!
If an event is running late, and you are now past your scheduled time, what should you do?
Ensure you are not working over 6 hours without a break, or 8 hours in a day; if not, then you should never leave the space unattended. Stay until everyone leaves, but notify that they are past their reserved time.
If the event contact hasn't shown up 30 mins past their stated arrival time?
Call them! Their number can be found on the production schedule, then make note in the EOS report and tell Mia / other working if they are a no show :)
Can I put a food table in the MAC lobby?
Nope, no food in the MAC lobby, but the outside patio and main MAC area is ok!
What 3 things should I grab every MAC shift?
Keys, iPad, and radio!
Why can't plaza tables be on the Mustang Way?
We need to ensure that ASI equipment says in designated spaces and that we are properly following fire regulations
Can you open/close the blinds?
Yes- you can open and close the shade blinds in the MAC, Chumash, and 220! The UU has two that are able to be used: the black out or just the sun shade!
Can I use back stage for storage?
Generally, no. The backstage area is for ASI storage and AV equipment so we want to keep equipment and others safe.
What are the 4 main wage laws you want to remember when trading shifts?
Can't work 6 hours straight without a 30 min clocked out break; can't work more than 8 hours in a day; can't work over 6 days in a row (in the same work week); and generally can't go over 20 hours in a week
What should you do if you suspect alcohol us present at an event that wasn't approved?
Mark it in the EOS report with time stamp, talk to the event contact, ask fac sup for extra help in needed, and then contact Mia and Jess if it progresses further