Tickets
They answer questions regarding technical issues.
What is IT ticket
You contact them when question about a missing delivery.
What is Premierecare@Fedex.com
(make sure to copy C.coleman and Returns team)
This is 10% of your total weekly Sales
What are quote goals
Where you get information about RMA's
What is OpsCenter- ticket- returns team
Must contain dimensions, SA and RMA numbers.
What is fedex label
25% of you total in quotes
What is Stealth quotes
The team that helps FIX broken things in Touchpoint
What is Royal Services
You must have in order to BONUS second tier.
What is 20 points in the quarter
(can be C-love, or Costco shifts)
Contacting pipeline
Contact them for new hire Predict spring login.
What is IT ticket, new hire (predict spring)