Hygiene
Scheduling
Implants
Metrics
100

What is LAA?

Arestin

100

When are Schedule Audits due?

Every Wednesday.

100

What is the percentage goal for TX Acceptance on Implants?

30%

100

What Metrics are on the Report Card?

Yes Today, NP Showrate, NPS

200

What is the BAM for days to SRP?

3

200

When do you Park/ Side book NP's?

After 3 attempts with no verbal confirmation 
200

What is the goal for patients presented per day with implants?

3

200

How is "yes today" calculated?

PAR Signed & Appointment Scheduled  

300

True or False: Hygiene Adjuncts are considered Same Day Starts?

False.

300

When you have an MCD & Associate, who's schedule do you fill first?

Associate

300

What procedures are calculated into implant revenue?

bone graft with implant, implant placement, abutments, attachments, implant maintenance, implant overdenture, implant crown, implant surgical guide.

300

What are the 6 keys on the metric home page?

1. Demand/Opportunity

2. Acceptance 

3. Completion

 4. Completion by Line of Business

5. Patients

6. Financial

400

Which hygiene procedure should be used for removable implant prosthesis? 

Gingivitis OR Prophylaxis

400

Who should be placing blocks on the schedule?

RM's Only. (OM's can if they clear it w/ RM & MCD)

400

What year was the first dental implant placed?

600 A.D. when bone shards were found hammered into a Mayan woman's jaw

400

What is a good Crown to MSF%?

70%

500

What percent of overall office revenue should come from hygiene business?

25%

500

What is Rock/Sand/Water?

A Scheduling technique used to create Productive Schedules of High Priority, Medium Priority, Low Priority Patients.

500

True or false: implant maintenance can be used for single implant crowns

False: Implant maintenance can only be used for fixed implant supported prosthesis

500

What 6 Metrics are on a Balanced Score Card?

1. NPS

2. Credit Apps

3. NP TX Acceptance

4. Np TX Completion

5. Turnover

6. Gross Profit VS Budget

M
e
n
u