Understanding assertiveness
Assertive, aggressive or passive?
Assertive communication
100

Describe assertiveness

Various answers- Expressing yourself while respecting others. 

100

I guess I could do it… unless someone else wants to. It’s okay if you’re too busy.

Passive

100

True or false: Assertiveness means getting what you want.

False. Assertiveness means asking for what you want/need, but unfortunately, we may not always get it. Often assertiveness involves compromise. 

200

Give two examples of behaviours that are not assertive.

Various- 

Avoiding eye contact, yelling, blaming, defensiveness, avoiding.

200

We always do things your way. This time we're doing it my way. 

Aggressive

200

What does the O in OSCA stand for?

Observe the situation

300

When does flooding occur in the body?

When your heart rate rises over 30BPM above resting heart rate. 

300

I understand your point, but I still disagree. Here’s why…

Assertive 

300

What should you do when asking questions assertively?

Various: Avoid "why", be curious, allow silence, use open ended questions. 

400

What is the name of the state when your body is starting to become stressed and cortisol is released?

The wind up

400

You never help! Why am I always the one stuck with everything?

Aggressive

400

What does FIN stand for?

Facts, Impact, Needs

500

Name 4 natural stress responses.

freeze, fight, flight, fawn. 

500

I’m happy to help this time, but I won’t be able to take this on every week.

Assertive

500

Give an example of a FIN statement

Facilitator to judge:

Facts, Impact, Needs

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