Assertiveness vs. Passiveness
A style of communication that empowers its users to speak out and stand up for themselves in clear, respectful ways
What is assertiveness?
Stumbling through conversations with "ums" and "uhs" doesn't communicate confidence.
What is do you speak confidently?
People's perception of you affects your ability to be assertive?
What is false? What is affects your ability to communicate.
When you use assertive communication skills you ensure your needs are clearly expressed and that no one feels_______
Disrespected
An inability to accept compliments from others, give compliments to others or acknowledge positive things about oneself.
Modesty Myth
Empowers you to become a stronger communicator
What are the advantages to assertiveness?
This may cause you to remain silent in confused self-preservation, preventing you from effectively expressing your needs and wants.
What is your self-doubt?
People treat you based on how you perceive others, and their perception is formed through body language.
What is false? What is people treat you based on how you perceive YOU, and their perception is formed through body language.
When dealing with a rude or aggressive co-worker, your approach should be direct, reserved, and _____ ______
Crystal Clear
This perspective assumes that people who demonstrate anxious behavior are weak and inadequate.
Anxiety Myth
I understand that you are busy, but you already told me you would help me babysit my cousins and I am counting on you. Can we work something out?
What is an assertive response?
You must stand on a strong foundation of self and have the view that you are a person of self worthy of respect.
What is to be an assertive communicator?
Basic assertions are clear and straightforward statements of your wants, needs or beliefs.
What is true?
As a buyer, utilizing assertive communication when making a purchase allows you to set ______, so you don't feel pressure to make an immediate purchase.
Boundaries
The attitude "They should have known..." assumes that assertiveness is not necessary because of the relationship.
Good Friend Myth
Sure, I guess you can copy my homework. It took me a long time to finish it, but that's okay.
What is a passive response?
Set of rules that gives you internal fortitude and serves as a reminder that you are worthy of respect.
What are the "Bill of Rights" of Assertiveness an aggressive response?
Using aggressive or abusive language isn't likely to teach children how to treat others and will simultaneously raise their self-esteem.
What is false?
Using aggressive or abusive language isn't likely to teach children how to treat others and will simultaneously LOWER their self-esteem.
Utilize _____ ______ to express your desire for a raise.
assertive language
When people are more, or less assertive due to gender role expectations.
Gender Role Myths
Double Jeopardy!! You're running late? Sure, I've been here 20 minutes and have a table already, but I can wait for you.
What is a passive aggressive response?
Self talk: Studies suggest what percentage of discussions we have with ourselves about ourselves are damaging.
What is 80%?
Parenting children assertively is the same as having a healthy relationship with others?
What is true?
If you respectfully, assertively communicate as a ________, you are much more likely to be satisfied with your purchase or resolution to your problem.
Consumer
Often perceived as taking a risk to stand or speak about an issue which people are passionate and highly charged regarding.
Strong Issue Myth