History of Medicine
Communication Barriers
Listening skills & Communication
Communication & Medical Technology
100

The American Red Cross, which has become one of the largest humanitarian organizations in the world, was formed by ____.

Who is Clara Barton?

100

When a person is apologetic and uses a tentative tone of voice in an attempt to avoid conflict, he or she is considered ____.

What is Passive?

100

Effective communication requires ____.

What is observation?

100

Speaking is another term for ____ communication

What is verbal?

200

Hospitals were first created by the ____, when doctors set aside rooms in their houses to care for the ill.

What is the Romans?

200

People who are loud, use a demanding tone of voice, and use “you” statements to accuse or humiliate others are considered ____.

What is aggressive?

200

When working with a patient who has a(n) ____, you should face the patient as you speak to improve lip reading.

What is hearing impairment?

200

apps allows physicians to dictate into a patient’s record, check lab results, monitor a patient’s vital signs, and e-prescribe from a smartphone

What is electronic health records?

300

Which of the following is not a recent advancement in healthcare?

What is trepanning?

300

Which of the following conditions requires the use of simple language and short sentences spoken slowly and clearly?

What is cognitive impairments?

300

When working with a patient who has a(n) ____, explain sounds and describe equipment

What is visual impairment?

300

Give a verbal communication challenge you may encounter when talking to patients?

a patient who speaks a language different from your own

a patient who is hearing impaired

a patient who has speech difficulties

400

The microscope was developed by ____.

Who is Antonie Van LeeWenhoek?
400

People who use a firm tone of voice and “I” statements to express feelings and opinions clearly are considered ____.

What is assertive?
400

A smile or sneer, a raised eyebrow or frown, and a shrug or clenched fist are all examples of nonverbal messages sent through ____.

What is body language?

400

apps provide interactive images of human anatomy and disorders, drug interactions, procedure references, medical news updates, professional journal articles, and research case studies that can enhance diagnosis.

What is medical reference and education?

500

Medical technologies invented between 1600 and 1800 AD did not include ____.

What is lasers?

500

When a person uses a sarcastic tone of voice and says “yes” but means “no,” he or she is considered ____.

What is passive-aggressive?

500

Which of the following conditions requires healthcare workers to encourage the use of gestures, pointing to objects, or writing requests?

What is speech impairment?

500

Which of the following healthcare apps includes food and exercise diaries, calorie trackers, and pedometer programs?

What is consumer health?

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