Help Pages/SOPs
Atlas Cards/Paragon Workflows
Accounts
Inventory
Phishing Emails / Automate Pricing
100

The help page name we can use to instruct a Seller on how to set up Two-Step Verification

What is How to enable Two-Step Verification

100

The Paragon Workflow we use for issues Seller encounter during signing-up for a new account

What is New Account Registration Issues

100

The account status of an account that is still being registered

Minimal_Score

100

Price, UPC, and Quantity are all part of this

What is a listing

100

The action a Seller should take if they suspect they received a suspicious email

What is report the phishing email

200

This help page resolves common Seller issues with Automate Pricing

What is Frequently Asked Questions about Automate Pricing

200

This is the domain of the Add A Product Workflow

What is Listings and Offers

200

A Seller can us a personal second phone number, a phone number of a friend, spouse, or other family member, or this to complete Two-Step Verification

What is an Amazon Authentication App

200

This action removes a listing from Manage Inventory and makes it unavailable for reporting

What is Deleting the Product

200

This Seller University Video explains the Automate Pricing steps

What is the Intro to Automate Pricing Video

300

This Help Page is where we can find a list on what is permitted or prohibited to sell on Amazon

What is the Restricted products help page

300

This workflow is used to troubleshoot linking and unlinking Global Selling Accounts

What is Update on Global Selling/Tax info

300

Being able to use feeds and setting own shipping rates for products are features of this type of Selling account

What is the Professional selling account

300

A seller creates a variation for a shirt with 4 sizes in 2 colors; this many unique ASINs will be created

What is 9

300

Financial information, favorite pet, birth city, and Seller Central account information are examples of this

What is phishing Attempts, things Amazon won’t ask in an email

400

This team handles the Suppressed Listings SOP

What is the FUII/IIDP team

400

This is the task of the Buy Box Atlas Card

What is Manage Offers

400

This is where sellers can update their default handling time

What is Settings – Shipping Settings - General Shipping Settings

400

Stranded inventory is handled by this team

What is the FBA team

400

This is how Sellers add another user to access their Automate Pricing Rules

What is Settings - User Permissions - Edit - Pricing - Automate Pricing

500

In this situation you should escalate a Seller Identity Verification (SIV) Inquiry

What is it has been more than 3 business days

500

This SOP tells us information on what Atlas Cards handle

What is the Launched Paragon Workflow Info SOP

500

These are needed to pass Seller Identity Verification

Bank account, Credit Card, Business name, and Phone Number

500

This team deals with incorrect detail page updates on listings that sellers want to dispute for both FBA and MFN inventory

What is IIDP/FUII

500

These endings of emails and website links to Sellers are certifiably from Amazon

What is @amazon.com and .amazon.com

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