Claims Basics
What report is used to look at chargebacks at the beginning of each month?
What is the exception report?
Who is responsible for packaging Market Place returns?
What is the Service Desk?
What Report is used to validate key controls in the building?
What is The Key Box Report?
Who audits disposal cartons before they are thrown away?
Who are Salaried Managers?
Where can you find all necessary Emergency Information quickly?
What is the Emergency Flip Chart
Who is responsible for bringing recall items to Claims?
Who is the TL over the affected area?
Who is responsible to find the UPCs for “No UPC” claims items
Who is TL/TA from that area?
What is the most important link on One Walmart you need to know?
What is AP1?
Who audits Donation cartons before they are picked up?
Who is a Coach or TL?
Who do you call to report acts of violence in the building, power outages, ambulance pick ups?
What is the EOC
What bins or totes do you use for Frozen/Dairy claims & damages?
What is the Grey Claims totes?
Where do reshops go?
What is back to their respected departments?
On an associate accident claim - how many days do you have to get them back to work before accruing additional charges?
What is 5 days?
Disposal cartons must be closed within what time frame
What is 24 hours?
In an emergency evacuation of the store, what App do you use to report yourself safe
What is the emergency APP
How long can a RCTR carton be open?
What is 24 hours?
Can Clearance items be sent to the RTCR
What is no?
What report do you use to look up accident charges for your store?
What is Accident Charge Summary Report
What is the purpose of the Disposal audit?
What is to verify contents and look for CVPable merchandise?
In an emergency situation in the store, who is the person that should be in charge
What is the Store Manager or the AP Coach.
Who owns claims?
Who is everyone?
What is one area of the store that can contribute largely to shrink?
What is Claims?
At what point can we donate Seasonal Clearance?
What is after the 90% markdown is taken?
These documents, required by OSHA, provide details on handling, storage, and hazards of chemicals used on the job.
What are MSDS sheets?