Sick Pay
If applicable, when do contract employees begin accruing sick pay?
Day one of their assignment (for any state, city, or county that has sick pay requirements)
What is the name of the third party worker's comp organization that we use?
Conduent
At minimum, how often should you communicate with your clinicians while they are on assignment?
Once per week
What are the two types of employee taxes?
FICA and withholding
When does MSG begin contributing to your 401K contributions?
Upon completing 6 months of service and 500 hours,
Medical Solutions will match 100% of the first 3% of pay you contribute, and 50% of the next 2% of your pretax contributions to your plan
Their pay stub
If your employee has to leave work early due to injury. Will they be paid for the full day of work?
Yes, they should be paid for the full day of work on the date of their injury.
What is the name of the Employee Assistance Program MSG uses to provide a multitude of resources for all employees needing additional resources?
Cigna/Evernorth Behavioral Health
Give an example of a supplemental wage
Referral bonus, commission, retention bonus, fringe benefits
At what point does your clinician qualify for FMLA?
1 year of employment and at least 1250 hours worked
At what rate do contract employees accrue sick pay hours?
Varies depending on the location they are working in.
If your employee is hospitalized for a work-related injury or illness, what action must you take?
Report the hospitalization to the Worker's Comp email inbox ASAP. WC@medicalsolutions.com
Do referral bonuses get processed manually or is there an auto pay option?
All referral bonuses must be tracked and processed manually
Name one of the states considered part of the "Ugly 11"
Hawaii, Kentucky, Michigan, Montana, New Mexico, Oregon, Wisconsin, District of Columbia,Illinois, Maryland, West Virgina
Open enrollment is the time of year that employees can sign up for benefits, make changes to their benefit elections, or cancel their plan. What month is open enrollment for benefits at Aureus/MedSol?
November
Can Clinicians use sick pay hours from one sick pay state in another sick pay state? (Ex: Can a Clinician that just worked in AZ carry their AZ sick pay hours to their new assignment in MA?)
No, sick pay hours must be used in the city, county, or state in which they were accrued.
What is the Conduent phone number that contract employees can call to file worker's comp claims?
844-975-3471
If a contract employee is using our medical insurance and goes on FMLA, who is responsible for covering the insurance premiums while the employee is away?
Aureus covers the premiums while the contract employee is on leave (premiums will be recovered once the employee returns to work)
What does FICA stand for?
Federal Insurance Contributions Act
How many days do employees have to sign up for COBRA?
60 days