Infectuous diseases
Vaccination
How can you protect yourself from a virus?
Hazard
What do we call a source of potential damage, harm or adverse health effect?
Vulnerable state
What is the state in which client can fall into a full blown crisis if the level of stress increases?
Work place design, and work place practices
What are some of the strategies you can use as preventative measures?
The right time
When should you do a feedback?
Fever
What is the most common symptom people have when they contract a disease?
Risk
What do we call a chance or a probability that a person will be harmed or experience adverse health effects?
Crisis state
What is a state in which the client has reached a critical turning point?
Negative interaction
Constructive criticism
What is a constructive feedback?
Chicken Pox
What is varicella also known as?
Adverse health effect
What is any change in body function or the structures of cells that can lead to disease or health problems?
Emergency
What is a sudden and pressing life or death situaition that requires immediate attention?
Threatening behavior, harassment, verbal and physical abuse
What are behaviors that constitute workplace violence?
Fatigue, period of chance, ability to listen and difficult relationship
What can negatively impact communication during a feedback?
Hepatitis A-B-C
What do we call a serious liver infection?
Biological, chemical, ergonomic, physical, psychosocial and safety
What are the 6 types of possible hazards?
Disorganized thinking
What king of thinking can be caused by stress or by an emergency?
Tone of voice, words used and volume
What are verbal skills communication skills?
Observation
What should a feedback refer to if you want it to be accepted?
5th disease
What is a common childhood disease that has very few symptoms?
CNESST
What is the organization in Quebec that regulates work place safety?
Trigger
What can cause a client to react or go from a vulnerable state to a crisis?
Body language
What are non verbal communication skills?
Calm and discretion
What are the elements you need to keep in mind when choosing a place to conduct a constructive feedback?