When you are first considering opening into a new market/territory, not only must you consider your potential for sales but it is equally, if not more important to consider your potential for _____________.
What is: It is equally, if not more important to consider your potential for RECRUITING
What is Google my Business?
What is: The Right hand Google Business profile when your company is searched, it includes Address, Links to Website, Hours, Reviews, Contact Number, Photos, Social Media links
Why is finding the right admin important?
What is:
1) Recruiting is the bloodline to your business
More Recruits = More Office Growth
2) They will be the FIRST IMPRESSION of your
business - They are the first voice of your company
3) You need the RIGHT admin in order to hire the
RIGHT people. A quality admin can attract
quality individuals.
4) There is a war for top talent
5) Greater talent = greater market share
The more candidates you call, the more candidates you ____
What is: Book!
How do you search a candidate? (Demonstrate on Applicant Stream)
What is: Home > Search > enter last 4 digits of phone number, or name, email
Your Ad Writing Team assists you with....
What is: Ad writing, Promoting Ads, Understanding your Recruiting needs & budget, Provides advice, tracking and support
Name places that your business website will appear
What is:
Where can you find an admin (when hiring)?
What is: Post an Ad, Cherry pick the call list, Transfer someone from the field, Personally Recruit
What is an admin's PACE for calls and bookings?
What is: 20-25 calls per hour, 2-3 booked per hour
Where are the loops in the Call list? (Demonstrate on Applicant Stream)
What is: Call List > Call list> Filter by status drop down menu
Which Job Board is the best for Quality & Location?
What is: Indeed
How long does it take to setup a 1-pager Website after your initial launch call?
What is: 1-2 weeks
What are we looking for when doing the Admin position phone screening? (booking)
What is: tone of voice, articulation, engaging to speak to, personality, positive attitude, okay with commute and pay - if they booked you for an interview you would be impulsed
What is the Loop System?
What is: The loop system keeps the admin organized with candidate follow up ensuring they call each candidate 3x. This is maximizing the call list and the managers investment of money towards ads. Opens, Open Came off Holds, LM1, LM2, LM3+
Demonstrate how to Edit a candidates email
What is: Booking window > Edit Applicant > Save
In order to launch your Ads you need 2 things. What are they?
What is:
How should a business owner manage their reviews?
What is: Boost positive, flag negative, integrate review QR codes with reps in the field, encourage team members, families, friends to post reviews
True or False: Once you find the right admin, stop the hiring process
What is: False! You always want additional potential admins in the pipeline in case your first choice doesn't work out.
How does an Admin grow? (Step 7)
What is: An admin grows when the business grows. Their growth path can include internal growth in the company, Top Admin/Recruiter, Ad Writing, Hub, Organizational Manager etc.
Demonstrate how to assign an interview
What is: Booking window > Assign Interview> Select Date, Time, Manager (zoom link email)< Interview Notes, Save
When you don't have enough Open names (i.e. not enough candidates applying) What should you do?
What is: Reconsider your ad budget/allocation of ad budget, Consider Job Boards used, Evaluate ad demographics (i.e. titles, locations, industries), Ask your admin for insight, Contact your Ad writing team
How often should a business owner provide content to their social media manager?
What is: Weekly! The social media manager aims to post 3 times weekly
Can an 'employee admin' provide results and help grow your business?
What is: Yes! Even if the admin has an employee mindset, they are still expected to hit standards i.e. assist the business with growth. A great manager will continually coach and develop even an employee-minded admin
Break down the sections and numbers of the Recruiting Funnel (BONUS 100 POINTS)
What is: 50-100 opens, 150+ calls, 15-20 booked, 50% Retention, 20-25 second rounds a week, 5+ new starts scheduled
Name each icon on the Call list (Demonstrate on Applicant stream)
What is: Job Board Man (Ad title), Resume icons x 2 (attachment & browser), Applicant History, Booking Window