Credit Cards
Odyssey
TD Knowledge
TD Online Accounting, Tap2Pay, and Merchant
Leadership fun facts
100

What credit card is best for a customer looking to build their credit score?

TD Cash Secured Card


100

True or False: Odyssey is only required to be accessed on the teller line?

False.

ALL transactions should start through odyssey.


100

The Name "TD" Stands for...

Toronto Dominian 


100

What is the type of phone our customers must have in order to utilize the tap2pay function?

Apple Iphone (Requires iPhone XR or later and the latest version of iOS)


100

What member of leadership met their spouse at a pool party?


Dan Fontaine!


200

What credit card is best for a customer looking for a balance transfer?

TD Flexpay Credit Card


200

True or False: When adding a new account owner, maintenance forms done through odyssey prefill with your customer information to avoid any mistakes. 

TRUE!

Add new account owners to personal individual/joint accounts in real time (when they e-sign) or with the option to have the maintenance form prefilled!*

200

What city/state is the TD Headquarters located in?

Cherry Hill, NJ 

200
What is the amount of days it typically takes for our customers to receive payments into their account?

1-2 business days

200
Who are the 3 Store Managers who won the CEO Leadership Award earlier this month?

Caitlin Callahan - Haverford 

Melissa Dupre - Lionville 

Jackie Wesby - Widener University

300

What credit card allows customers to choose their spending categories?

TD Cash Credit Card 


300

True or False: In Odyssey the main account screen shows the relationship of the account. For instance joint account or individual account. 

True.

Due to popular demand; we have prioritized delivering visibility to important account details like account titling, relationship codes and authorized signers, right from the Customer Dashboard

300

True or False: TD Bank currently has 1,158 locations in the US 

True.

300

What type of solution is best fit for business such as restaurants, barber shops, gas stations, and grocery stores?

TD Merchant solutions 


300

What Store Manager has their pilot and motorcycle license?

Victoria Tees

(Store Manager in Blue Bell) 



400

What credit card has a predictable minimum payment of $70.00? What is the credit limit on this card?

TD Clear Card with $2000 Credit



400

True or False: Odyssey can only print debit cards if they are a reissue. Not available to print for new accounts. 

False. 

In addition to reissuing debit cards for existing personal accounts, Odyssey continues to enhance the debit card servicing experience by empowering you to issue new debit cards for existing accounts via the Quick Tools Menu, too!

400

Name this TD Mascot


TD

TD Bank's mascot is a happy trapezoid named “TD” who is “fun sporty and green.” 

400

What solution offers the following rates for processing: 

  • 3.49% flat fee for major credit cards and debit cards.
  • 1.99% flat fee for ACH transactions.

TD Online Accounting 


400

What store manager delivered puppies for 20 years on the side AND won DELAWARE COUNTYS MOTHER OF THE YEAR?

Janice Matteo

Store Manager of Ridley 


500

What credit card is best for someone who is a frequent traveler and wants no foreign transaction fees?

TD First Class Visa Signature Credit Card 


500

True or False: J-Active button can be utilized in both Teller and Platform. 

True. 

The J - Active Journey button will be in Encore! Platform too! Continue the journey seamlessly by loading your first Customer from Odyssey straight into both Encore! Platform and Encore! Teller without additional searches nor PIN authentication needed (launched 02/29)

500

TD Garden is located in what City/State?

Boston, Massachusetts 


500

True or False? 

A customer enrolled in TDOA waives their monthly maintenance fee on the TD Business Premier Checking? 

False.

Only the Merchant Solutions relationship waives the fee. 

500

What member of leadership...

Had their wedding receptionist at Citizens Bank Park

and

Tried out for a game show (Family Feud) 

Dan Marsh!



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