Marriott History
The Founder of Marriott's Name.
J. Willard Marriott
The name of the Restaurant.
The Bourbon Bar
The General Manager of the Marriott Short Pump
Sam Parry
a core customer service standard requiring staff to acknowledge guests visually at 15 feet and greet them verbally at 5 feet.
15-5 Rule
G.S.S. stands for this.
Guest Satisfaction Survey
The name of the first business the Marriott's owned.
A&W Root Beer stand Hot Shoppes
The number of guest rooms on the first floor.
0
The name of another Commonwealth Lodging Property.
Wyndham Garden Norfolk / Home Suites Columbia Downtown / Courtyard by Marriott Oxford / Hilton Garden Inn Columbia Downtown / Ramada Plaza by Wyndham Virginia Beach
The highest Marriott Reward Status
Platinum
The name of the browser Marriott uses.
Island
Marriott's philosophy on success.
Success is never final.
The Year Marriott Short Pump opened.
2001
The year Commonwealth Lodging started managing this hotel.
2014
Luxury, Premium and Select.
Where associates clock in and out.
Paycom
The year the first Marriott was opened.
1957
The number of rooms in the hotel.
243
A Commonwealth Lodging Core Value.
Team first / Own it / Relationship oriented / Professionalism / Integrity/Honesty
The number of Marriott brands.
30
The program used for all Marriott's training.
DLZ
Arlington, Virginia
Seven
Commonwealth Lodging's Mission
Marriott's highest luxury brand.
The name of Commonwealth Lodging's intranet.
Sharepoint