Market Types
This area shows red in maps and we are not allowed to step up services.
What is a Competitor's Area
I'm the type of account that requires a PO number before scheduling services.
What is a Broker Account
I am a 96-gallon plastic cart that is used for solid waste.
What is Residential Container.
I can schedule on call extra services for prepayment accounts.
Who is a Associate.
I will be granted on a first come, first served basis after you have complete the associate roll.
What is Voluntary Time Off- VTO
This area shows no color/white.
What is a No Service Provided Area.
I'm the type of account that must be warm transferred because I'm centrally managed.
What is a National Account
I'm a 6 yard metal recycling container.
What is a commercial container.
I can exchange a Residential container.
Who is a Specialist 1.
You can earn up to $750 with this program.
What is the Employee Referral Program
Republic Services is contracted to service this area.
What is a Muni or Franchised Area.
I'm the type of account that has a bolded red code.
What is a broker account
I'm an open-top container that is removed from the site when serviced.
What is an industrial container
Please feel free to speak to my department if you need a temporary container.
Who is Business Sales.
Please feel free to ask for support here if you need help with questions.
What is the teams support chat.
In this area, customers are allowed to select their trash provider.
What is an Open Market Area
I'm the type of account that you must verify the PO Box's city and state if the centrally billed indicator box is missing.
What is a National Account.
Most of the time, I will be set up as Seasonal. Some customers refer to me as a dumpster, bin, toter, tote, herby kerby, etc.
What is Residential Container
If you ask for a supervisor you could be warm transfered to my department.
Who is the Relationship Desk.
Republic Service has zero tolerance for this behavior. This happens when we deliberately refrain from assisting our customers.
What is work avoidance.
We have specifics in this area(such as bulk on a particular day).
What is an LCA- Local Content Area
I'm an account with locations in multiple states or high annual account values.
What is a National Account
I'm serviced by a front load or rear load service truck.
What is a commercial container
Suppose you are a commercial customer requesting a rate rollback. You will be transferred to my department.
What is existing business sales.
I'm majorly impacted when you do not adhere to your nice schedule. It would be best if you met my goal of 95% daily.
What is Schedule Adherence