Ongoing
Handles investors that want to use IRAs
Takes care of adding/attaching side-letters to deals
Handles investor's Return of Capital requests (refunds)
Investor Onboarding Team
(SPV-Ops)
Approves KYC/AML background checks for each investor wanting to participate in a deal.
Operational Compliance Team (Regulatory Ops)
Handles form-D filings and Blue Sky state fees
Manages and prepares any required Tax Returns for SPVs & K-1 statements for investors
Tax Team
Handles EXCEPTIONAL enterprise clients that run volumes of deals. They push a deal through from start to finish without the SPV-ops team.
Platform Team
Uses deal audit information to handle Assure invoices and management fees.
Review the Purchase Agreement fund document.
Initiates, track, and completes wire requests between an entity and the portfolio company.
Closing Team
(SPV-Ops)
Generates Capital Account Statements and uploads them to Glassboard for all of the investors. It lists their SPV ownership percentage and subscribed amount.
Finalizing Team
(SPV-Ops)
Handles entity wind-downs. The SPV has hopefully fulfilled its purpose and no longer needs to exist.
Communicates to the IRS that the entity has been dissolved, and that they should not expect to see any future returns. At the end of this process, every participating investor in the SPV receives a final K1-form.
Tax Operations Team
Available to support inquiries from the public, deal organizers, and investors via phone calls and live chat features.
The face and voice of the company.
Creates and routes Hubspot tickets that are in the intake pipeline.
Client Service Analyst, or CSA team
(SPV-Ops)
Takes care of initial entity formation and registered agent for a deal.
Uses SS-4 doc to obtain an EIN with the IRS, then requests to open bank accounts.
Reviews custom fund documents as well.
Glassboard 2.0 is streamlining this manual process to now occur within 24 hours through API.
Deal Set Up Team
(SPV-Ops)
Closes the bank account. (The SPV Bank account is usually zeroed out upon closing)
Treasury (Operational Compliance) Team
Handles and records any taxable event, or "post closing activity."
PCA, or Post Closing Activities (Tax Operations) Team
The team receives and onboards deal organizers onto our Glassboard platform.
Becomes the main point of contact for any questions, concerns, and requests from an organizer.
Educates and navigates organizers through the SPV deal process.
Works and pushes a deal forward with the Ops teams.
Client Experience Manager, or CEM team
Manages money movement, wire reconciliations, and all bank accounts.
Handles legal filings and documentation after a deal is finalized.
Operational Compliance Team
Prepares accurate data and information needed for tax preparers.
Will lead investigation projects to resolve any errors, or outstanding issues with our SPVs.
Tax Operations Team
Invites and pairs a client's needs with the most appropriate product & service.
Precures the Contract, or Signature Package that contains the client's Statement of Work and Master Service Agreement.
Utilizes Hubspot's tracking and marketing tools to pursue leads on potential clients.
Sales Team
Runs a Glassboard deal audit to make sure the SPV's investors are in COMPLETED status by: passing KYC/AML checks, signing the fund docs, providing tax forms, and that their subscribed amounts are match the money wired in within $10.
Investor Onboarding Team
(SPV-Ops)
Countersigns the Purchase Agreement fund document and uploads it to Glassboard.
Finalizing Team
(SPV-Ops)
Oversees preparing Financial Statements for paying clients, or for clients that have their own bank accounts and are fund managers for their deals.
Fund Administration Team, or internally called the "CFO Team"