Other Services
That’s Not Work Related!
Service Fees
Making a Claim
5G + VHDP
100

A VHDP customer gets this amount of in-home visits free every twelve months

Two

100

A flock of crows is called this ominous-sounding name

A “murder”

100

A customer can expect to pay this service fee for a valid gaming console claim

$99

100

These two claim—filing methods make it as simple and convenient as possible for the customer to have their tech repaired, replaced, or reimbursed

Over the phone 24/7 or on Asurion’s website

100

The Verizon Home Internet Gateway has this number of Ethernet ports

200

VHDP customers receive these FOUR additional services at UBIF (uBreakiFix)

Data transfer, virus removal, device tune-ups, and recycling of home tech

200

This fruit has more genes than humans

Banana

200

A customer can expect to pay this service fee for a valid advanced gaming controller claim

$0

200

LCD, plasma, and LED/OLED TVs are not covered by this reason for making a claim

Cracked screen/ADH (Accidental Damage from Handling)

200

A home internet “gateway” takes the place of these two networking devices

Modem & router

300

These THREE devices qualify for UBIF (uBreakiFix)‘s tune up/cleaning service

(Most) laptops, tablets, and gaming consoles

300

Octopuses have this many hearts

Three


300

A customer can expect to pay this service fee for a valid robotic mop claim

$99

300

When would a Router, Modem, or Audio/Video Streaming Device not be covered by VHDP?

When it is Verizon-branded

300

A customer has this long to activate their 5G gateway

14 days

400

When a rep goes out for a mounting of a customer’s TV, they often do this to make everything look neat once the TV is mounted

Hide the cords using cord-hider strips

400

This is the only letter that does not appear in any U.S. state name


“Q”

400

A customer can expect to pay this service fee for a valid smart blood pressure monitor, EKG monitor, or pulse oximeter ADH (Accidental Damage from Handling) claim

$0

400

True or false: VHDP covers smart window blinds and shades

False

400

A Verizon customer who does not have a connected line and has not signed up for autopay/paper-free billing pays one of these two amounts for 5G Home Internet

$70 for 5G Home or $90 for 5G Home Plus

500

While data transfer support for home devices is free over the phone, it costs this much to have a data transfer service completed in person at a physical UBIF (uBreakiFix) location

$75 (Note: This is free for HTP customers)

500

The Eiffel Tower grows taller in the summer because of this


Heat expansion

500

A customer can expect to pay this service fee for a valid smart door lock claim

$49

500

While the maximum service fee remains $99 for VHDP, with Best Buy’s “comparable” “TotalTech“ plan, you could expect to pay any one of these amounts depending on the item

$9, $15, $29, $49, $69, $79, $99, or $299

500

VHDP customers normally pay $49 each time they use this service but customers who have signed up for both 5G and VHDP get an unlimited amount for free

Home installation

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