Accounts / Cards
Deposits/Withdrawals
Fraud / Online Banking
100

Can ATB change my debit card limit? 

Yes!

100

What is a Deposit? 

The action of putting funds into your account! 

100

What is Online Banking? 

Banking digitally 

200

What age do you have to be to open up a Generation Account with ATB?

9-25

200

Where can I make a withdrawal? 

In the bank or at a bank machine. 

200

True or False: 

It is safe to share my account information :)

FALSE 

300

At what age can you apply for a Mastercard? 

18

300

What can I Deposit? 

Cash and Cheques

300

What is Fraud? 

Someone impersonation someone else to get account information!

400

What is the fee for a Savings account with ATB? 

There is no monthly fee, however there is a $5.00 fee for more then 1 debit transaction per month!

400

What is a mobile deposit?

Deposit made by using your online banking!

400

What is required to enroll in ATB Online Banking? 

* Phone number 

* Email Address 

500

What two pieces of ID do I need to open up an account at ATB?  

Photo ID 

Ex. AB Learners, AB Drivers, AB ID Card, Passport

Secondary ID 

SIN Number, Health care card, Birth certificate

500

What is a Hold?

A hold is lock on the funds of your deposit for 5 days.

500

What do you do if you suspect fraud? 

Come to us directly and report! 

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