Serviceability
Do we service hospice care?
What makes up athenaOne?
Clinicals, Collector and Communicator
How soon after a meeting goes not held do you have to make a touch on it?
The day of
What position deals with inbound leads?
Business Development Representative?
What Xant play should you use after a not held?
BDR Not Held
Do we service Neurology practices?
Yes!
What is the maximum number of mid level providers for a Small Group opportunity?
20
How many touches are needed to hit tier 1 compliance?
8 touches in 8 days
What position is assigned a market and does cold out reach to potential prospects?
Market SDR
What kind of company did athena originally start as?
OBGYN / Women's health Practice
Do we sell our system to medical billers that have their own clients?
No
What is the maximum number of doctors for a Small Group opportunity?
6
How many minutes do you have to touch on a tier 1 lead?
30 minutes after it enters the bucket
What position is responsible for selling additional services to existing logo (closing role)?
Account Executives
How many days after an account has an IM do you have to wait to get credit for another IM?
90 days
Do we get meeting credit for a 501C3 (Non Profit)?
No
What category does prior authorization, medical coding and denials management fall under?
E2E ( end to end)
How many days do you have to wait after an SDR touches a lead to make contact?
30 days
What position is the point of contact for current clients?
What are the 5 stages of a patient visit?
1. Check in
2. Intake
3. exam
4. Sign off
5. Check out
Can we sell athenaCollector to Maxillofacial Surgery practices?
yes
What is an additional feature to our e-prescribing feature?
price estimator
When creating an account what 4 pieces of information should always be included on the account page?
1. Specialty
2. Vendor Information
3. The Zip Code
4. Provider Count
Who is in charge of the BDR's and SDR's across all segments?
Adrianna Gucciardi
To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.