Capital One Competency
Demonstrates proficiency in the knowledge, skills, and insight required in one’s role
What is Job Specific
Understands the significance of customer facing impacts and maintains a customer focus in project planning and execution
What is Customer Focus
Elevates the team through formal or informal coaching/training
What is Teamwork
I am responsible for site assessment, site readiness setting the ATM into place, plugging in the ATM and wireless router, ensuring ADA is compliant
What is the Rigger
Messaging app for teams
What is Slack
Generates and drives practical solutions that solve existing issues and prevent future problems
What is Problem Solving
Takes action on coaching and is open to feedback
What is Lives the Vaules
Maps out the required phases/steps of a problem solution
What is Problem Solving
I am responsible for determining the cash vendor, running the cash forecast, obtaining approval from the cash vendor on the replenishment schedule, providing an intake to add to the cash ordering system and making any changes to frequency, load or servicing
What is the Cash Strategy Team
OEMs need to be able to perform this function in order to access parts of the ATM
What is Rack Out
Delivers appropriate, direct and straightforward information
What is Communication
Manages change in a professional manner
Anticipates up and downstream value chain impacts from local process changes
What is Customer Focus
I am responsible for intake process, ensuring accurate data, allocating hardware, ordering hardware and maintaining inventory to meet the forecast demand
What is Hardware Strategy and Delivery
Cash Vendors have to do this to the cash the night before in order for it to be available on the route
What is Pack
Focuses on what matters and readily owns decisions
What is Results Focus
Focuses on successful project implementation and all the task related to ensuring project success
What is Results Focus
Able to balance competing priorities aligned with the ATM deployment team’s shifting operational goals
What is Judgement
I am responsible for monitoring ATM status and performance
What is the Miners
If our surrounds has one of these, it will need to be replaced
What is Crack
Places team goals above one’s own goals
Identify gaps in the process
What is Job Specific Skills
Abiltity to execute across multiple lanes with a standard of quality
What is Results Focus
I work directly with customers
What is Branch
Win 10 upgrade will provide security so that our ATM does undergo one of these
What is Hack