Trade In Values
What is the trade in value range for an iPhone 12 in good condition?
What is $35-$129?
What does EDM mean?
E = Exclusive
D = distribution
M = model
How much bill credit do you get for an upgrade in costco?
What is $50?
The client representative stage lasts about how long?
What is 2-5 weeks?
If someone says “I’m not interested”, what’s one polite response?
What is “I’m just here to show you”
Trade ins are promoted because they save customers money while keeping them in this AT&T cycle
What is upgrading?
This step of the sales process is crucial to do at the height of impulse.
What is the close?
Can you still use the costco gift card if you cancel the service within 90 days?
What is yes?
In MTP, Payroll and scheduling fall under which role?
What is Assistant Director?
If a customer worries about signal strength, what coverage fact can you highlight?
What is AT&T built new towers and has the best 5G?
What is the minimum iphone age eligible for trade in at AT&T?
What is iPhone SE 2nd gen?
What is an effective way to validate a customer’s concern during the objection phase?
What is rehash all the “wow” factors remind them of the benefits
What 3 things qualify you to be able to be reimbursed by AT&T?
What is at least 4 installments into phone (120 days), Has to be a ported number, Final bill from previous carrier?
In the client representative stage, what is one thing you must always be?
What is On time/good student?
A customer is concerned about money what can you remind them of?
What is free phones with $100 costco gift cards?
What is the cheapest tiered offer out of Apple, Samsung and Google?
A16
Why does the system stress “keep it short and simple” instead of “long and lengthy”?
What is Longer talk lowers impulse; shorter builds impulse?
What promotions do you get for adding a new number to an existing AT&T?
What is $100 costco gift card $100 bill credit (2.78 over 36 months)
Learning operations and recruiting is part of this position?
What is Assistant Director?
The three steps of handling objections are Agree, Ignore and this.
What is Reclose?
What is the trade in vale of a CRACKED S24ultra?
What is $1000?
In the 4 pillars of an owner, what does accountability mean?
What is doing what’s right when no one is watching?
A customer uses AT&T’s international day pass while traveling for 14 days straight. They expect to pay only $120 since the pass caps at 10 days. But their trip overlaps into a new bill cycle - how much are they charged in total?
What is $168 (10 days in one cycle = $120, plus 4 new days in the next cycle = $48)
Why is duplication important at the trainer level?
What is to build consistent teams and culture?
What should you do after addressing an objection to keep the sale moving?
What is assume the yes and reclose?