Trade-in promos
Tiered
Business
Internet
Wireless
100

What is the most you can get in trade-in on a 17 Pro or Pro Max?

$1,100 off

100

Does a customer have to trade in a phone for a tiered offered phone?

No they do not

100

What is a business account called?

CRU

100

What is the converge offer?

20% off wireless or internet when bundling together.

100

How much would the customer get off the second Apple Watch after purchasing the first?

$300 off 

200

What is the most you can get in trade-in on a Samsung S25 ultra or edge?

$1,100 off

200

How much is an iPhone 16 on tiered offer?

$10.99/ mo

200

What is the BYOD port in credit?

Cru accounts who BYOD and port in from a competitor can get $600 off in credits over 36 months.

200

What is the price of Fiber 1 gig without the converge offer?

$55 per month

200

How much is the appreciation offer for nurses/physicians?

25% off the unlimited plans

300

How many months are the credits issued for?

36 months

300

How much is a Samsung S25+ per month?

$12.99 per month

300

What is the smart phone activation credit?

Cru accounts that add a line and purchase and new smartphone get $360 in credits

300

What are exclusive rewards?

A rewards card sent to customer by rep for setting up Fiber internet.

300

How much does an employee discount, discount the plan?

$10 per line

400

What plans are customers not able to take advantage of trade-ins?

55+ and Value Plus

400

If a customer wants to pay off device before the 36 month installments are over, what happens when they add it to the cart?

The customer loses monthly credits and must pay remainder balance of the full retail installment.

400

What are the 2 types of CRU

True cru (tax-id) and sole prop

400

How much is the All-Fi pro cost per month?

$25 a month unless speeds are 2 gig and higher then $0

400

What is the BYOD switcher offer?

Customers who port-in and BYOD qualify for $360 in credits over 36 months. ($10 per month)

500

A customer wants to trade in a broken google phone with a TIV of $25 for the google pixel 10 XL, what promotion does he qualify for?

Any Year Any Condition for $1,050 off

500

What is the Buy More Save More?

Get any Samsung S or Z series phone and get a s25 for $5.99 a month.

500

If account is sole prop what identification do you use instead of a Tax ID?

Social security number

500

how much is Internet Air with the converge offer?

$47/ month

500

What are the plans available to choose from? 

Unlimited premium, extra, and starter 

Value Plus

55+

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