Rehash
When will the customer receive the new phones?
1-3 Business days
What does SEE stand for?
Smile
Eye Contact
Enthusiasim
What company did AT&T recently acquire?
Quantum Fiber
What iPhone can the customer get without a trade-in?
iPhone 17e
How many laps do you need to complete according to Garden Theory
2-3 Laps
What is the VIP Tower number for customer service?
CUSTOMER VIP LINE: 833-603-3321
What does PPA stand for?
Pitch
Pace
Attitude
Where will R&R be held this year?
Cancun, Mexico
What iPhone can be free with a qualifying trade in?
iPhone 17pro 256gb
What is step 6 in the 8 steps of success?
How long does the customer have to trade-in the old phones to get the trade-in discount?
30 days
What does ABP stand for?
Auto
Bill
Pay
What does ICD stand for?
Independent corporate Distributer
How much does the customer have to pay to per month to get the iPhone 17 pro max 256 Gb when trading in an iPhone 16 pro max?
$2.78
What year was AT&T founded?
1876
What does PACT stand for?
Partial monthly charges
Activations & Upgrade fees
Credits & Promotions
Trade-in Expectations
What does AT&T stand for?
American
Telephone
&
Telegraph
Who is the owner of SCI?
Larry Tenenbaum
What does Next up allow the customer to do?
Get the newest phone every year.
What is a system to build MORE impulse?
F.U.G.I.
How do you break down the first 3 months bills to the customer?
1st month - Double bill: includes full month of service, partial monthly charges, activation fees, No credits or promotions.
2nd month - Retail Bill: no more activation fees or partial charges, still no credits or promotions.
3rd month - Lowest bill: Promotions apply, previous credits and activations credit to the account.
What does NDS stand for?
Neighborhood
Direct
Sales
What does SCI stand for?
Smart Circle International
What is the monthly installment for the Samsung Z fold 8 Ultra 256gb with a qualifying trade-in?
$5.56
Where is Alicia from city & state?
Sacramento, California