Scenarios
Acronyms
Business
Phones
Random
100

What system would you use if the customer hits you with the rebuttal I have been with my current provider for 20+ Years?

FFF

100

What does SEE stand for?

Smile

Eye Contact 

Enthusiasim

100

What company did AT&T recently acquire?

Quantum Fiber

100

What iPhone can the customer get without a trade-in?

iPhone 17e

100

How many laps do you need to complete according to Garden Theory 

2-3 Laps

200

You knock on the door and the customer yells at you no soliciting what should you do and what system is this using?

Tell the customer okay have a great day and Leave. QTQP

200

What does PPA stand for?

Pitch 

Pace

Attitude


200

What does SCI stand for?

Smart Circle International

200

What iPhone can be free with a qualifying trade in? 

iPhone 18pro 256gb

200

What is step 6 in the 8 steps of success?

Protect your attitude 
300

Customer had AT&T and said that they owed AT&T money when they had them in the past, what should you do in this scenario?

Tell the customer cool lets check real quick if I can get you qualified first right into SARA.

300

What does ABP stand for?

Auto 

Bill

Pay


300

What does ICD stand for?

Independent corporate Distributer

300

How much does the customer have to pay to per month to get the iPhone 18 pro max 256 Gb when trading in an iPhone 16 pro max?

$2.78

300

 What year was AT&T founded?

1876

400

You get the customer a better deal and they tell you this will benefit them, but they say they can’t do this today what would you do in this senario? 

Ok cool, what’s stopping us from doing this today?

400

What does AT&T stand for?

American 

Telephone 

& 

Telegraph

400

Who is the owner of SCI?

Larry Tenenbaum

400

What does Next up allow the customer to do?

Get the newest phone every year.

400

What is a system to build MORE impulse?

F.U.G.I.

500

The customer states I don’t want to change anything, what do you do.

I completely understand, and nothing will actually change for you today, my job is just to make sure I can actually get you everything I just showed you, if I can, we send your new phones to you within a few days, and when you turn then on, that’s when you’ll be with AT&T. If you have your ID, I can show you what everything looks like in 2 minutes. 

500

What does NDS stand for?

Neighborhood 

Direct 

Sales

500

What is the next 5 levels in the business after reaching Branch manager?

Captain, Promoting owner, regional Consultant, National consultant, Program Director,

500

What is the monthly installment for the Samsung Z fold 8 Ultra 256gb with a qualifying trade-in?

$27.78

500

Where is Alicia from city & state?

Sacramento, California

M
e
n
u