CRU's
Small Business Accounts
Business Applications
Uncovering Potential Customers
Miscellaneous
100
This is the most common type of device/product we sell and classify as a CRU line
What is Cellphone / Phone / Smartphone
100
This is the minimum amount of lines needed to create and start a small business account.
What is 1
100
Business applications count towards this part of your compensation structure.
What is Protection
100
In order to uncover possible business needs for a customer, you should start asking questions at this point of the interaction
What is Beginning/Greet and Approach/Start
100
AT&T is currently offering a flash sale on Digital Life. You can offer your customer this top package and they will get it all for $49.
What is Premium Security and Automation
200
To make sure a business has something in place incase the main internet system goes down you could offer them one of these devices to make sure they have an emergency backup.
What is Mobile Hotspot
200
These 3 letters will be in the market designation area on Opus Mobile for a Small Business account.
What is NBI
200
Business Applications are also known by this acronym
What is AMA
200
This visual indicator outside when the customer drives up is a great way to know to start thinking small business
What is Company Vehicle/Uniform/Badge
200
The promotion combining the Samsung Tab E with any of the Galaxy Smartphones makes this amount the one time cost of the Tablet with a 2 yr agreement
What is $0.99 / a dollar / a buck
300
If a customer works from a home office and needs a separate line just for work calls offering the solution of one of these devices would work very well.
What is Wireless Home Phone
300
When starting a new business account you will have to create this agreement first before being able to add any lines
What is AMB
300
If a manager wanted to have a voice message be available for a group of up to 250 employees when they started work that day the business could have this business application on all the devices allowing this.
What is EPTT (Enhanced Push to Talk)
300
When working with a current business customer be sure to ask for these, if you did a good job they will be more than happy too, or at least if the conversation comes up they will remember you.
What is a referral/ referrals
300
A CRU customer will receive a promo discount off the price of the phone of this amount, when upgrading to an iPhone 6s on NEXT/EIP
What is $50
400
This is a good +1 item to sell that counts as a CRU line for a business that will allow them a larger screen to use mobile applications on
What is A Tablet
400
If when creating a business account the customer shows a large deposit, you can use this option to try and get the deposit lowered or removed without the need to try and get any waivers done
What is Sole Proprietor/Personal Liability
400
The $10 ($9.99) version of this application allows the administrator to send messages from an online portal to a group of people or just one person, this is great for dispatchers
What is Business Messaging
400
If the customer has indicated they have a personal account and the name on the account is their name, this indicator is still a sign you are working with a business account
What is NBI market designation
400
With the new updates to the DirecTV app customers now can watch their DVR on the go as well as live channels as if at home, the best part of this all is it now does not use this from your mobile plan
What is Data
500
These types of solutions we offer can not only get you CRU GA's but also help get you Business Application revenue as well
What Are Tracking (Solutions)
500
When starting a business account or checking what services AT&T can provide the customer you have to make sure to use this address
What is Service Address or Location Address
500
If a business owner has an employee who is using their work phone after hours, incurring large data overages, and the owner wants to manage this, using this application they would be able to control all of these problems.
What is AccessMyLan
500
When working with, and in a consumer account, if there is not one of these, it would be a good time to start talking about small business benefits
What is IRU FAN / Discount
500
When you discover a customer available for Business U-Verse Internet and wanting to switch from Time Warner and they get 18 Mbps they will receive a gift card of this value
What is $500
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