Attitude
What are the three components of attitude?
Belief, intention, feelings
What are the three components of motivation?
Direction, Intensity, Persistence
What is one individual action UM Dining Services encourages for sustainability?
What is one common complaint from us about UM Dining Services?
Bad food or Conflicts or Burnt Omelettes or Lost Water Bottle
What is the purpose of the UFirst Program?
Training and teamwork for employees
How do positive attitudes impact workplace engagement?
Increase job satisfaction or commitment or involvement
What does Equity Theory say about motivation
Employees seek fairness and balance in input vs. output
What is an industry-wide trend that UM Dining Services follows in sustainability?
Sustainable seafood or cage free eggs
What issue arose regarding weekend omelet preparation?
Glenn used to work weekends, but is no longer allowed to due to overtime restrictions
How would rotating job roles benefit employees?
Increases skill variety and job satisfaction
What is the most motivated and involved type of employee?
Stars
Name two ways organizations can increase motivation through Job Characteristics Theory.
Skill variety or task identity or task significance or autonomy or feedback
How does UM Dining promote health and wellness at the team level?
Dining staff works with dietitians and receives annual training on food allergies and healthy options
What is one example of an organizational solution to worker dissatisfaction from UDining?
UFirst Program for training and teamwork
How could a performance-based bonus improve motivation?
Rewards fairness and encourages better performance
Why are apathetic employees undesirable?
They have no connection to work.
What is the biggest motivator in UM Dining Services?
Employee Satisfaction
How does UM Dining align with the broader industry’s health trends?
More plant-based options or catering to special diets
How can fairness in job roles affect motivation?
Increased fairness leads to more motivation and satisfaction
Why is team input on sustainability initiatives valuable?
Enhances engagement and encourages innovative solutions
How can leaders influence employee attitudes?
By fostering meaning, engagement, and commitment in the workplace
What is one recommendation from our project that could improve employee motivation?
Performance bonuses, job rotation, team meetings
Why is employee engagement important for UM Dining’s success?
Higher engagement leads to better service, retention, and efficiency in operations
What is one way transparency can enhance employee engagement?
Builds trust
What strategy could UM Dining implement to improve communication and transparency?
Regular team meetings for feedback and operational changes