BEHAVIORS
This skill is the ability to recognize, understand, and manage one's own emotions, as well as the emotions of others, in order to foster effective communication, collaboration, and leadership in the work.
What is Emotional Intelligence (EQ)?
This is the goal utilization rate for the majority of full-time accounting employees.
What is 85%
The time frame in which one should respond to an email.
What is 24-hours?
The type of culture that is proactive, builds trust-driven relationships, employees expel ownership & accountability, with high engagement & managers are coaches.
What is an accountability culture?
Attivo utilizes these opportunities twice a year to enhance employee engagement.
What are regional co-working events and an annual retreat.
Which color profile would delegate a task but then still do it themselves?
What is Red?
When an employee is unable to meet a client or team deadline, they are asked to give this number of hours advanced notice to their team.
What is 48-hours?
This platform should be used to communicate for quick questions and group updates.
What is Slack?
This platform is used for sharing feedback with mentors and team members - positive and areas for improvement.
What is Lattice?
When there are concerns that arise on a client team, this role is the first point of contact for day-to-day management issues.
Who is the engagement lead?
Which color profile will remember personal criticism the longest?
What is Green?
This is the length of time that an employee has to submit their timesheet after the due date.
What is ZERO?
This process happens when one's personal frustrations, reactive behavior and lack of communication impacts the people around them.
What is the "trickle-down-effect?"
This practice is exercised when a team member needs assistance completing a task or learning a new skill.
What is coaching?
Annual bonuses are based on these three factors.
What are the 6 C's, performing a role level & utilization rate? AND Attivo Contribution if SAM or above.
Which profile wouldn't miss the last step of the instructions?
What is Blue?
Team members should provide constructive feedback to each other at this time.
What is real time?
Employees should set these types of personal restrictions in order to maintain work-life harmony - while also maintaining client and team expectations.
What are boundaries?
A management style that creates stress, dependence & disengagement. It slows work, limits growth and focuses on short-term control.
What is micromanagement?
Promotions are awarded to those that display competence in the proceeding position's matrix of attributes in this document.
What is Roles & Responsibilities?
Which color profile would be the most willing to try something new to get the job done?
What is Yellow?
When completing a task or project, one should always understand this, as opposed to just getting the job done.
What is the "why"?
A non-existent skillset where people believe they can be fully present and do two things at once.
What is multi-tasking?
Leaders encourage this mindset by not enabling a lack of follow-thru, showing respect & gratitude, providing real-time constructive feedback and refraining from taking on the burden of others.
What is accountability?
WILD CARD: What re the 6 C's that define the strengths of our team?
What are creativity, curiosity, collaboration, communication, critical thinking & confidence?