Shopify History
Milestone we just hit related to # of merchants.
What is 2 MILLION
The name of our newest Theme, the first built for Online Store 2.0
What is Dawn?
These two aspects of QA are weighted most heavily in scoring.
What is Driver resolution and Tailored Communication?
This person has 2 cats, Misha & Maverick.
Who is Kyla?
Merchants can use this tool to edit multiple items at a time.
What is the Bulk Editor?
Shopify officially went digital by default in this year.
When is 2020?
This tool launched August 16th in Athena, which helps advisors have merchant growth conversations.
These three kinds of errors are considered "critical flags" within QA.
What is Authentication, Incorrect/misleading information provided, and unprofessional behaviour?
This person loves to sail.
Who is Ilya?
This area of merchants' admins is inaccessible by default to Shopifolk.
What is Discounts?
Prior to the launch of the Help Center, merchants had to seek information on this website.
What is Wikipedia?
This new product is designed to make it easier for merchants to manage selling internationally.
What is Shopify Markets?
If we advise a merchant they can get back in touch with us personally by responding to the chat transcript, this would be scored as....
What is a lack of expectation setting?
This person likes to sew.
Who is Nina!
Merchants can make customer accounts disabled, optional, or required in this area of the admin.
Where is settings > Checkout > Customer Accounts?
Shopify's Live Chat Support Launched in this year.
When is 2013?
This marketing product was officially deprecated on September 1st.
What is Kit?
If a merchant frustration was relevant to a solution, but was not offered, this would be scored within QA as....
What is Tailoring the Solutions - More options available?
This person is learning Bass & Guitar.
Who is Daphne?
Merchants can view their Online Store Speed report in this area of the admin.
Where is Online Store > Themes?
Shopify came to be because of Tobi's business idea named _____, selling _______.
What is Snowdevil, snowboards!
Our new product, Shopify Balance, is made up of these 3 key offerings.
What is, a money management account, a spending card, and cashback rewards?
The difference between tailored merchant growth and generalized merchant growth is....
What is:
Generalized = generic information about a topic, applicable to any similar business.
Tailored = tailored to the specific conversation, shop, and information available, using data and curiosity.
This person does screenwriting on the side.
Who is Michael?
Merchants using Shopify Payments can edit what customers see on their credit card bill, in this area of the admin.
Where is Settings > Payments > Shopify Payments > Manage > Customer Billing Statement?