Warranty Systems
Audi Warranty Online
Miscellaneous
Audi Product
Bonus
100
Icon in ElsaPro a Technician would use to have a labor operation reviewed for time units
What is the Feedback icon?
100
Tab in Audi Warranty Online where you would find Coding Assistance
What is the Resource Center tab?
100
A handy-sized at-your-fingertips warranty coverage publication
What is the Pocket Companion?
100
A vehicle with a gasoline engine paired with an electric motor
What is a hybrid?
100
The US translation of “Kundenbegeisterung”
What is “Creating Audi fans” or “Inspiring customer delight”?
200
Icon in ElsaPro you click on to look at maintenance cards, updates, and campaigns
What is the ServiceNet icon?
200
A module in Audi Warranty Online where dealers attach claim-specific documents for review by Warranty Claim Specialists
What is Doc-IT?
200
Chart used to figure out adjustment versus repair
What is claim processing chart 2009MY forward?
200
Allows owners to remotely lock or unlock their vehicle with a smartphone or smartwatch
What is the Audi connect app?
200
What the fifth digit of a VIN indicates
What is the engine type?
300
Where you look in SAGA to see a vehicle’s service history
What is Masterdata?
300
Where you go in Audi Warranty Online to find recent information on warranty-related events
What is the News tab?
300
Test taken by Warranty Administrators to freshen up on skills and knowledge to win a prize.
What is the WARP Challenge?
300
This camera is available on the 2017 Q7 for the first time
What is a top view camera?
300
The Warranty Key for a California emissions vehicle
What is US1 or US2?
400
The tab in a claim where you can find mileage and warranty keys
What is Claim Control?
400
Lists which items are covered under CPO
What is the CPO Covered Items List?
400
Cost to transfer a Certified pre-owned Limited Warranty
What is $150?
400
Supports the driver in heavy highway traffic by maintaining speed and distance with the flow of traffic
What is Traffic Jam Assist? Alternate answer: What is Adaptive Cruise?
400
A combination turbine and centrifugal air compressor driven by exhaust gases
What is a turbocharger?
500
In ElsaPro, the labor operation that ends in 00-49
What is stand-alone or complete labor operation?
500
The section of the Warranty Policy that covers inspection and authorization by an AASM and TFM
What is section 4.32?
500
Documents on Audi Warranty Online that begin with the prefix “AWA”
What are Policies and Procedures Bulletins?
500
Projects important driving information directly onto the windshield or virtual cockpit
What is a head up display (HUD)?
500
The function of Audi connect Gen 2 that allows owners to set perimeters inside which the vehicle is allowed to operate
What is geofencing?
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