A3
All Audis are equipped with a spare tire?
a). True
b). False
b). False
What does the Audi acronym MMI stand for?
Multi-Media Interface.
*The Multi Media Interface (MMI) system is an in-car user interface media system developed by Audi,
We should assist with setting up child car seats to provide the best customer service.
a). True
b). False
b). False
*We’re not allowed to set-up car seats because it is against the law. It may result into a lawsuit if the seats are improperly secured.
What are the 4 core values?
1- Teamwork
2- World Class Guest experience
3-Product Knowledge
4-Process
How can you tell if a customer read your email?
a.) Open the Email in the Email Manager
b.) Ask the Customer
c.) Click on the email icon in the Customer's Record
c.) Click on the email icon in the Customer's Record
Newly redesigned Audi 4 and 5 series comes standard with how many different climate zones?
a). One
b). Two
c). Three
d). Four
b). Two
Where is the fuel door release located on all Audis?
a) push button on the left side of the dash
b) in the center console nearby the emergency brake
c). Does not exists
D) Bottom left side of the driver seat
c). Does not exists
*simply push the fuel door when the car is unlocked.
Which of the following tasks can be executed through the Audi Smartphone Interface?
a). Connect upto five phones at the same time via Bluetooth/WiFi
b). Activate Apple Carplay/Android Autoplay
c). Configure WiFi and Bluetooth settings
d). Both A and B
e). All of the above
E. All of the above
If you're on the closing shift, what should you do before you clock out?
Return all demos back to it's space and secure the used car lot.
Where do I go to find all my prospects without future follow-ups?
a.) Prospects Tab
b.) Clients Tab
c.) Task List
a.) Prospects Tab
Which of the models are been equipped with massaging seats? (select all those that apply)
a). A4
b). S4
c). A5
d). A8
b). S4
d). A8
What is the horsepower on the A5 and S5 coupe?
A5-252
S5-354
How do you store memory for seats?
a). Press "Set" button which is located on the driver's door >> Set 1 or 2
b). Press I or II or III button located on the top of ceiling nearby SOS call button
c). through MMI
a). Press "Set" button which is located on the driver's door >> Set 1 or 2
3+ surveys per month, above __________ average, is required to qualify for the FOLLOWING month SSI Bonus.
Western Region
(Area 67, Western Region, National)
How do I log an UP when there is no GRAY log button?
a.) Quick Search
b.) Create New Prospect
c.) Prospects Tab
b.) Create New Prospect
2018 Audi A4 2.0T Ultra (FWD) Premium is equipped with how many number of screens if equipped with Navigation package?
One
*Navigation package and Virtual Cockpit is only available in Premium Plus and higher.
How many Bang and Olufsen speakers are been fitted in Audi Q5?
a). 16
b). 17
c). 18
d). 19
19
What are the steps to Set Up Homelink for Garage Door?
a). Press I or II or III >> Select "YES" when the car prompts the permission >> Follow the on-screen instructions
b). Press and hold (I or II or III) until the LED starts flashing slowly >> Stand in front of your vehicle and aim your remote (garage door opener) towards the driver side's bumper >> the LED (Homelink button LED) in car will start blinking rapidly resulting in a successful pair
c). You can pair your HondaLink in less than a minute
d). Both A and B
e). All of the above
d). Both A and B
*There are many more ways to program Homelink
Can you be disqualified from Audi Ascent money if you're not up to speed on quarterly certification?
Yes.
How do I mark an appointment "Showed"?
a.) Log a Visit
b.) Create a New Prospect
c.) All of the above
c.) All of the above
Select the options that are NOT standard on a Q7 Premium Plus:
1- Parking system plus with rear and top view camera systems (front and rear acoustic sensors)
2-MMI® Navigation plus with voice control system
3- BOSE® 3D Surround Sound System with 19 speakers, BOSE®Advanced Staging Technology, 15-channel amplifier and 558 watts
4- 20" 10-spoke-star design wheels with gray/polished finish and 285/45 all-season run-flat tire
5-Audi smartphone interface including Apple CarPlay™ and Google™ Android Auto
6-Audi side assist and Audi pre sense® rear with Rear cross traffic assist
1- Parking system plus with rear and top view camera systems (front and rear acoustic sensors)
4- 20" 10-spoke-star design wheels with gray/polished finish and 285/45 all-season run-flat tire
Name all 7 Audi Sport Models
1-RS3
2-RS5 Coupé
3-RS Sportback
4-TT RS
5-RS7
6-R8 Spyder
7-R8 Coupe
Texting and driving possible in Audi?
a). Yes, it is possible through the platform of Apple Carplay/Andriod Autoplay
b). Texting and driving are against the law
c). It is only possible when one is using Traffic-Jam Assist (only available in diver's assistance package)
a). Yes, it is possible through the platform of Apple Carplay/Andriod Autoplay
11-step sales process
How do I get notified on a car once it hits inventory?
a.) Watch List
b.) Task List
c.) Clients Tab
a.) Watch List