Report Card
This report gives charge descriptions of the packages for which address changes have been charged. It gives details of the old address and the new address with possible contest for those where address has been same and charges have been applied.
What is Address Correction?
This should be checked first when the data doesn’t appear to match.
What's the Rolling Period or Date Range?
UPS, FedEx, DHL, USPS and most regional carriers.
Who are the carriers represented in the audit platform?
The tab that isn't used for a Customer Audit Demo.
What is the Admin Tab?
The tab on the left side of the screen used to access the audit dashboard.
What is Parcel?
This report can be run for a client with a date range. The refunds received by client and by audit are summarized for every week in the given date range.
What is Client Credit Summary?
This is the approved client name to use in a demo.
What is Demo Client ShipSigma?
GSR, Address Correction, Saturday Delivery, Voided Shipments.
The tab that has no access to information under "Parcel".
The Optimization Tab?
The place to show a customer the total amount of credits and services failures.
What is the Recovery Tab?
This report can be run for a client for a date range. Provides shipment details including delivery date and time, delivery status, customs clearance date and appointment delivery.
What is Delivery Status?
Used for organized visibility, easier tracking, and consolidated reporting.
What is Account Groups?
Address corrections, Invoice Summary, Accessorial Summary, Audit Credits, Lost & Damage, Shipment Details.
What are the most popular reports on the site?
Showing every single header and tab.
What is a bad idea?
The tab used to show origin and destination shipments using geographical visuals
What is US Heat Maps or World Maps?
This report can be run for a client with a date range. The details of ‘Guaranteed Service Refund’ (GSR) have been filed and the status of the refund and response is shown.
What is GSR response?
Used to automate recurring report delivery by scheduling reports to be emailed to users or non-users at defined intervals (weekly, monthly, or on specific dates).
What is Scheduled Reports?
The average percentage of shipments that are available for MBG?
This should never appear in a demo, deck, screenshot, or live environment.
What is customer data?
The tab designed to show how many shipments arrived on time and how many arrived late.
What is Delivery Tab?
This report can be run for a client with a date range. The summary and detail of the audit credits received along with the adjustment reasons are shown.
What is Recovery and Transaction?
This allows users to modify report content, layout, and filters for precise data output.
What is report customizations?
Allows users to click into charts or metrics for deeper, detailed insight into specific data sets.
What is drill down technology?
Identify this type of recovery as part of our audit service.
What is claims?