What needs to be 100% tracked from the Outlets and Front Desk for payroll purposes?
ALL tips
100
What is the maximum amount of time that can pass before a time edit is completed?
48 hours
100
What must occur when money is outside of the safe in the Accounting office?
The Accounting office door must be locked.
100
What needs to net to zero on the tip sheet?
Tips paid to others and tips received from others.
100
How long after the final revenue posting must folios be closed?
1 day
200
Prior to an associate being hired, what does each manager need to check on?
References
200
What information needs to always be accessible in the following areas - Housekeeping, Maintenance, Kitchen?
Hazardous material handling information (MSDS sheets)
200
How often must a documented count of all house funds be performed?
Once per accounting period
200
What documentation needs to be in personnel files for those associates who serve alcohol?
CARE training
200
Who must initial and note the time keys are returned in Housekeeping?
Executive Housekeeper, Assistant Executive Housekeeper, or Inspector
300
What documentation do terminated associates need for involuntary and voluntary terminations?
Involuntary - Warnings and reason for termination.
Voluntary - Voluntary resignation form.
300
What is the $ amount of an overage/shortage that must be documented with an Over/Short Notification?
$10
300
What is the maximum dollar amount that a check can be written for on property before corporate approval must be obtained?
$500
300
Management and the M.O.D. have the ability to approve voided or corrected checks. However, some exclusions apply - who cannot approve these?
Accounting and any non management M.O.D.s
300
When must banquet checks be posted?
Within 24 hours of the function.
400
All job related injuries requiring medical attention must be entered on the OSHA report in Kronos within how many business days of notification of the injury?
6 business days
400
What must be posted on the back of all hotel vans?
Safety sticker
400
Direct bill accounts must be substantiated with complete, balanced supporting documentation. What type of documentation is needed for guest room accounts?
Copies of the room folios.
400
What must happen to empty bottles after being compared to the requisition form?
Defaced with a permanent marker, bottle opener, or broken immediately.
400
Any cancellation or attrition must be shown on what report?
Sales Production Report
500
Name two out of the three types of documents that must be contained in all associate files.
1. Signed and dated orientation acknowledgement.
2. Job descriptions.
3. Manual agreements.
500
Who must attend the bi-weekly credit meeting?
General Manager, Director of Sales, Director of Catering, and Director of Accounting (or Accounts Receivable Clerk)
500
What is the General Manager required to do with each individual invoice that is transmitted to WHI?
Sign
500
All food cooked must be prepared from what?
The Micros printer chit.
500
What keys must be maintained in the glass break box?
Back-up key for GM key box, an emergency key for the hotel rooms (Saflok), and the fire box key or key needed by the fire department in case of a late night emergency.