TECH/MANUALS
WHAT TO DO FIRST WHEN CITRIX IS NOT WORKING
REBOOT
SHIFT + F5
CDT PROCEDURE CODE DESRIPTIONS
WHEN THE NUMBER 1 IS ON LINE FOR X-RAYS, HOW MANY DO WE ALLOW?
1
WHEN IS DC 33 USED?
FOR MULTIPLE EDITS
WHAT IS CHERRY PICKING
PICKING THE EASY ONES
IF DOC IS NOT LOADING
IF PAPER USE EIMS TAB INSTEAD TO VIEW DOC
IF EDI USE HOME/V TO VIEW COMMENTS ON CLAIM
EDIT 406 TO CHECK LEGACY NUMBER
SHIFT + F3
GIVE ONE EXAMPLE OF MEANING OF LIKE PROCEDURE CODES?
D1110 is the same as D1120
D0140 is the same as D9430/D0120/D0145, etc.
D0230 is the same as D0220
posterior comp is the same as substituted posterior amalgam.
WHERE TO FIND AN UNKNOWN ERROR BYTE?
CODE MANUAL
PAY X-RAY WITH CROWN DELIVERY
NO
TELEPHONE NUMBER TO DELTA IT SUPPORT
(916) 861-1201
TO LOCATE DATA CONTROL CENTER INFO, WHERE AND WHO LAST TOUCHED DOC
F11 OR DCC
TRUE OR FALSE
PROVIDER CAN BILL MEDICAL DENTAL UP TO 65 DAYS AFTER EOB
FALSE
DO WE RTD FOR QUANITY WHEN THERE IS 00 INDICATED IN QUANTITY FIELD?
NO, DEFAULT IS 1 UNLESS QUANITY IS IN DESCRIPTIOM OF SERVICE
3 THINGS WE NEVER DO
ORTHO
OVER RIDE 602
NEVER ASSUME D9110
APPLY AMTS TO BOTH OTHER & LIAB COLUMNS
WHERE TO FIND EDIT INFORMATION
SEM
HOW TO FIND ARC DESRIPTION?
HOME> AC>ENTER>F4>F4
CODE MANUAL
ARC GUIDE
PROVIDER HANDBOOK
EOB NOT CORRECT INFO
DENY 362 WITH COMMENT
WHEN TO USE DC 08?
TO OVER RIDE AN EDIT IN HISTORY
WHEN DO YOU SAY "MOTHER MAY I?"
DELIMITER 32 OR 33
NAME OF MANUAL THAT LISTS PROCEDURES AND HOW TO AUDIT
PPAM "AUNTIE PAM"
TO VIEW FAME SCREEN
INQR
WHAT'S THE DIFFERENCE BETWEEN SIL AND CIL PLAN?
SIL IS A PAYMENT PLAN, CHECK ISSUED TO PROVIDER
CIL IS A CAPITATION PLAN, PATIENT IS RESPONSIBLE FOR ANY COPAYS
NOT FOLLOWING YOUR EDITS, JUST LOOKING FOR AN ARC
CODE SURFING
NEVER CHANGE ON THE LINE, YOU HAVE TO...
R AND S