Products
Why is exfoliating important for sprays?
Preps the skin, will help to boost color results from sprays and bed tanning, gets rid of dead skin cells lying on the surface of the skin for a flawless finish
Explain the dress code policy.
Black or khaki jeans with no holes or tears
Bermuda shorts (black or khaki) no holes or tears
Black collared shirt or STC approved shirt
What should you do with every single person that is interested in a membership?
Tour or Retour the client
What is the Evergreen offer for August?
$15 Double dip
What are the 4 things need on the back of each redeemed coupon/receipt?
What undertones does the malibu spray have?
Purple which helps to cancel out any green!
What is a triple dip lotion?
Bed Tanning, Before Sprays, Red Light Therapy Bed
What are the upgrade packages offered this month and what discount is offered with each upgrade purchase?
Buy $25 get 35 Free
Buy $50 get 80 Free
10% off Products Day of Purchase
Purchase any lotion bottle $49+ receive $20 free upgrades
Purchase any lotion bottle $69+ receive $30 free upgrades
Purchase any lotion bottle $99+ receive $50 free upgrades
When are deep cleans due?
1st Round: 15th
2nd Round: Last day of month
What are the 4 types of products you should pull for every new bed tanning client?
Eyewear, tanning lotion, facial lotion, tan extender
Why are face lotions important?
What perk do all Birthday Bash members receive once a month?
Fast/Faster 15% Off
Instant/Sunless 20% OffWhat Promo do we have going on August 7-July 13?
$5 Any Visit Event
What do you do with the SVC?
What undertones does our clear solution and catalina tint have?
Green to cancel out any red undertones
What does $1 to join, unfreeze, or upgrade mean and how would you explain it to a client?
Make sure that clients know, the following month they will be paying the usual rate of that bed.
What is replacing the $5 upgrade package that is added to each membership?
1 Week Free All Access Pass
What are the 4 items in the July UV Tanning Essentials Kit?
Visionary, Angel, DS Glamour Eyes, and Instant Visit
What is the purpose of touring?
to get to know your client and their tanning needs
What verbiage should you use when selling a primer?
Primer's are our insurance policy, we cannot guarantee your spray without one!
Explain the 5 benefits of a tanning lotion.
Prevent fine lines and wrinkles, provide minerals and nutrients that you lose while tanning, prevent post tanning odors, helps your tan last longer, and helps you tan up to 70% faster
What are all the TTEOY Prices?
Fast $99, Faster $159, Fastest $219, Instant Inclusive $299,Spray Tan Inclusive $189
20% Off Annual Radiance Memberships
What are the Client Must See Behaviors we should be using with every client coming in the door?
Welcoming Greeting/Friendly Exit, Wait Times, Controlled Tan Times, Tour and Retouring, Client Engagement, Eyewear, Relevant recommendations, Memberships/Pricing, and Umbrella Service