Menu Knowledge
Forbes Standards
LQA
Hotel Knowledge
AUJ Common Practice
100
The liquid that cooks our oatmeal

What is Water?

100

The Score of our most recent Forbes Audit

What is 90%

100

Emotional Score for our most recent LQA audit

What is 2 or disappointed ?

100
Upon opening in 1985, Four Seasons Hotel Boston was the first Four Seasons Hotel to include this...

What are residences?

100

This utensil is to be provided when a guest orders avocado toast or perhaps an eggs benedict.

What is a steak knife?
200

The Default cook time for soft boiled eggs

What is 4 minutes?

200

The only standard missed in all four Forbes Audits last year.

What is inquiring about allergy restrictions prior to taking an order?

200

The timing in which beverages should be served to the guest.

What is 5 minutes?

200
The Operating hours of the fitness center.

What is 24 Hours daily?

200

Get out of town! but don't forget to fill out one of these if you want to be off on the schedule.

What is a Time Off Request Form?

300

The ingredients in the Acai Bowl

What are Berries, Bananas, Almond Butter, Bee Pollen, Coconut, and Honey
300

The timing standard for a hot breakfast.

What is 10 minutes

300

Items to be offered alongside dishes, often immediately after food is delivered to the table.

What are Condiments?

300

The Director of Rooms for Four Seasons Hotel Boston.

Who is Jon Sa?

300

These little treats should be offered to every guest who joins us for breakfast.

What are mini muffins?

400

The difference between Smoked Salmon and Lox

What is Lox are brined and Smoked Salmon is smoked?

400

Missed in 3 of 4 audits, the time required to greet a guest at their table.

What is 1 minute?

400

A point was lost due to us not providing this utensil to accompany a soft boiled egg.

What is an espresso spoon?

400

The driving radius of our house car.

What is 2 miles?

400

slow day? let's cut a server and have them get a head start on this tedious task

What is to make orange juice?

500

The ingredients in our Green Juice

What are Cucumber, Celery, Apple, Kale, Spinach, Ginger, Lemon, and Parsley

500
The step of service in which we were critiqued on verbiage and sentence fragments most often.

What are table touches or follow-up visits?

500

The timing for tables to be cleared and relaid.

What is 5 minutes?

500

With 14 less rooms and 7 added suites, the total room count for Four Seasons Hotel Boston

What is 232?

500

Making one of these is a sure-fire way to show your appreciation to your fellow colleagues.

What is an evolve card?

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