Error Responses
Partners/Resellers/VPOS
All things Authorize.net
Value Added Services
Escalations, eCheck & SU2
100

What are the 3 different types of errors a merchant may encounter during the transaction life cycle?



What are...

Front-End Error

Back-End Error

Settlement Error 

100

What are the 2 types of partners in Authorize.net?

What is Standard and Technology/Affiliate?

100

What is the default General AVS settings in the MINT that are set to decline?

What is B,E,R,G,U,S?

100

What information cannot be edited in an ARB subscription?

What is Start Date?

100

What are the two types of Risk Reserves?

What is Rolling and Fixed?

200

Back End errors occur_______ getting to the ANET Servers and incur ______.

What is After?

What are fees?

200

Before a Partner can add a new merchant in the PINT, what must be done first?

What is Create a sales profile?

200

This user only has permissions to view/run reports in the MINT...

What is Account Analyst?

200

For CIM merchants can store up to___ payment profiles.

What is 10?

200

What secure information must be verified with a partner/reseller?

What is...

Verify two pieces of information

1-Non-public and 1 Public.

300

Which settlement state indicates Don't settle/Unknown Settlement?

What is 0?

300

What is the main role of a Technology Partner?

What is Refer Merchants?

300

Name the 4 billing statuses that allow an Account Owner or Account Admin to login to pay their bill?

What is....

Current

Delinquent

Bad Debt

Collections

300

Within the new pricing model for AFDS, what is the monthly fee after the first 6 months?

What is $5.00?

300

If a merchant qualifies for a STA refund and it's below $1,200, we escalate to our____________ team. 

What is SB-Accounting?

400

Back-end errors typically indicate an issue with the connection between Authorize.net and the ________.

What is the Processor?

400

This type of account does not have access to features such as AFDS, CIM, ARB, eCheck or digital payment solutions.

What is Card Present (CP) Accounts?

400

Name all 3 Digital Payment solutions offered by Authorize.net?

What is...


Apple Pay

Google Pay

Paypal

400

Which features use Account Updater Data?

What is CIM and ARB?

400

What is NACHA and what does it stand for?

What is National Automated Clearing House Association ....

In charge of ACH Compliance

500

Error Code 92 means the gateway no longer supports the requested method of ________.

What is Integration?

500

What happens to a merchants account if a reseller account is closed?

What is They're moved to authorize.net

500

What is a Private Label?

What is Company Name- The partners logo in the MINT.

500

What update code indicates a new account number in the Account Updater report?

What is NAN?

500

Which eCheck type is used for business checking accounts?

What is CCD?

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