Feedback / Active Listening
True or False: Looking at your phone while someone is talking is an active listening strategy.
False. Looking at your phone communicates that you are not listening.
True or False: You should include all the information from a reading when you make a graphic organizer.
False (only the important information)
When should you write an incident report?
when something unusual happens, equipment is damaged, or someone is injured
What are two things an active listener does?
pays attention, repeats what you said, asks questions (other answers may be possible)
What is the purpose of active reading strategies?
to understand a reading better
How soon should you write an incident report after the event occurs?
within 24 hours
What could a slumping posture communicate?
tired, lazy, not confident (other answers may be possible)
FREE POINTS!
YAY!
What are the four sections of an incident report?
summary (statement), background, event, outcome / action
What are three types of visual feedback?
facial expression, gestures, posture, body language (any 3, other answers may be possible)
Other than information, what does a graphic organizer show?
the relationship between the pieces of information
What should you avoid in a professional email?
(any of the following) abbreviations, all caps, informal tone (eg. Hey dude!)
What are three types of auditory nonverbal feedback?
pitch, tone, volume
What are three steps in active reading?
highlight / annotate, graphic organizer, summary
Describe a good email subject line in 3 words.
clear, brief, specific