SCP
What does "SCP" stand for ?
Standard Claims Process
What area of the 9800A policy would you find the definition of the word "Newly Acquired Car"?
Definitions section of the policy.
Where is Scott from?
Michigan
What does "C" stand for in C.A.A.P.S.?
Calendar
In the state of Minnesota what is the statute of limitation on Minnesota PIP coverage?
Statutes of Limitation > PIP
"There is no statute of limitation on Minnesota PIP coverage unless benefits have been discontinued.Then it is six years from the date of discontinuation."
Under what folder in the SCP would I find how to make a correct payment in ECS?
Claim Activity and Processing > Payments
Under the MPC coverage in the 9800A policy what is the most we will pay for funeral expenses incurred for any one insured?
$3000.00
What is the name of Scott's Wife?
Debbie
What is one of the first claims resources you should open when you begin your day as a Claim Handler?
Standard Claim Processes
In the state of Hawaii can U/UM Coverage be rejected?
In Hawaii, Uninsured/Under-insured Motorist Coverage may be rejected by any named insured in writing.
Under what folder in the SCP would I find information on how to handle Fatality Claims?
Review New Claim Assignment > Fatality Claims
Under the MPC coverage in the 9800A policy what exclusion provides no coverage for an insured due to Nuclear Reaction?
Exclusion 11 (a.)
What year did Scott start working in State Farm?
1999
What does the "P" stand for in CAAPS?
Pending
In the state of Oregon how long is a person eligible for payment for PIP medical expenses prior to Senate Bill 411?
Statutes of Limitation > PIP
Prior to Senate Bill 411, PIP medical expenses are eligible for payment if incurred within one year of the date of the accident.
Under what folder in the SCP would I find information on how to properly close a "Suit"?
Litigation & Alternative Dispute Resolution > Litigation Planning Approach > Closing Suit
Under the MPC coverage in the 9800A policy where would a CH find that State Farm has the right to obtain and use medical bill reviews, peer reviews, utilization reviews?
Under "Determining Medical Expenses"
What Demand Pool did Scott belong too before he became a LDF?
D1 Demand pool
What does X934 and X4 mean when a bill fails for payment in IBT?
X934 - additional information for pricing is needed or data on the bill is incorrect.
X4 - Duplicate/other bill.
In the state of Florida is there stacking of PIP/MPC Coverage?
Coverage > Stacking Issues
No Stacking of PIP or MPC coverage
Where would a claim handler go to to find information on COL and Payment Coding?
Claim Procedure Guide > CPG 2170-230
Under 9800A policy how much will State Farm pay under "S" coverage for a person who lost one hand or one foot, or all sight on the right eye?
$2,500.00
What two Hurricanes did Scott work CAT duty for ?
Hurricane Katrina and Rita
What is a "Subpoena Duces Tecum"?
A "subpoena duces tecum" requires production of records or if the records cannot be produced, a representative must appear.
In the state of Michigan up to what amount is a "district court" able to handle in all civil cases?
Litigation > Names of Courts and Jurisdictional Limits > District Court
The district court handles all civil cases with amounts in controversy up to $25,000.