The Basics
Coverage that pays for damage you cause to someone else's property
What is property damage liability
What are two resources you can use when you need to find an answer?
Bonus: name a third resource
ASK
Sharepoint/Intranet
welcome email- links to folders
What are the three benefits of part II on MA auto
Personal Injury Protection (PIP)-8K per person
1. Medical payments
2. Replacement Services
3. Lost Wages 75%
Alana was driving during a snow storm and looses control of her vehicle, and hits a guardrail. What coverage will she need on her policy for damage to her vehicle?
What is collision
More out of pocket expense for insured when in an accident
What is High deductibles
What do these #'s stand for? 250/500
What is per person/ Per accident
Our insured has injuries from a hit and run accident and unable to identify the driver. What coverage is needed?
What is uninsured motorist
My car was stolen. Which coverage do I need and what will I need to do within 24 hours?
What is comprehensive
contact police and/or fire dept and insurance company
What are the three billing discounts we offer on auto
Paid in full
Autopay
Electronic discount
What coverage is mandatory in MA?
Parts 1-4 BI, PIP, PD and underinsured motorist
Reimburses or pays for the damages to your personal auto regardless of who is at fault
What is collision coverage
Name three losses that would be covered under comprehensive/other than collision OTC?
Glass coverage
Fire, theft, vandalism, flood, impact w/ an animal
This discount is provided to a customer as soon as their birthday happens, what discount is it?
65+ Discount; manually updated on a policy
What does roadside assistance cover
tow up to 50 miles
fixing a flat
jumpstart
unlock your door
The page in your policy that shows the name and address of the insurer, the period of time a policy is in force, a description of the vehicle, the amount of the premium, and the amount of the coverage.
Declarations or coverage summary page
This coverage is mandatory in MA and only covers you in MA
What is compulsory bodily Injury. Also, known as Part 1
What is the difference between collision and limited collision, and can you have both?
collision covers regardless of fault- responsible for a deductible.
limited collision- cheaper to have then collision. Usually for older vehicles. Other party has to be 50% or more at fault- deductible should always be $0
you cannot have both
If an insured's child will not be home full time, what are the options you could offer?
What is student away or exclusion
IN MA there are four different operators. List them and what they mean?
Deferred- HH member - has their own policy. No premium.
Principal Operator (P.O.)- 65 and over or inexperienced with same or more vehicles, then drivers
Excluded- exclude from one or all vehicles. can remove exclusion up to two times in a policy period
occasional- automatic- nothing needs to be done