Letters
I filed a claim last week and just received a letter from the adjuster outlining all of my coverages. What is this letter called?
What is an acknowledgement letter
FNOL
What is first notice of loss
I just got a new claim, what required note should I put in first as a best practice?
What is a CLEAR
I have just spent my last 3 paychecks adding accessories to my truck. What optional coverage would protect my investment?
What is Custom Equipment coverage
I just took out an insurance policy. What am I responsible for in exchange for coverage?
What is premium
I have a claim with multiple competing claimants. Their property damage claim exceeds the property damage coverage available. What letter is required to be signed and received from each claimant before proceeding?
What is a property damage release
OOP
What is out of pocket
In order to determine the best method of inspection for my insured's vehicle, I must run what program?
What is CAAP
I have an RV policy and was involved in an accident out of state. What coverage reimburses me for my hotel stay while my RV is being repaired?
What is RVEE
While texting and driving, I run a red light and cause an accident. Police are at the scene. What will the officer likely give me?
What is a ticket
I received a claim with an unlisted driver who lives in the household. I realize there may not be coverage for this loss. What letter should I send to the insured and the unlisted driver?
What is an ROR
TCR
What is telephone claims rep
Which state requires adjusters to ask loss participants about car seats?
What is CA
I hit a deer. My insurance company advised they will cover the damages, less my ______________
What is deductible
I have a claim with multiple competing claimants. Their property damage claim exceeds the property damage coverage available. What letter is required to be sent to the insured?
What is an excess letter
ACOR
What is agreed cost of repairs
What NGIC program is currently due October 3rd?
What is annual compliance
My insurance company has been calling me regarding an accident I caused, but I haven't felt like calling them back. I just received a reservation of rights letter explaining my _____ after a loss.
What are duties
I am handling an RV claim where a branch went through the roof. The insured reported this claim 3 weeks later and the hole resulted in water damage. What letter do I need to send to the insured letting them know we are only covering the hole and not the long-term water damage?
What is a partial denial
MMR
What is material misrepresentation
A licensed General Lines Claim Adjuster is required to complete how many hours of continuing education every two years?
What is 24
I financed my brand new vehicle with the minimum down payment. I am in an accident and my vehicle is totaled before I even make a payment. I now owe more than my vehicle is worth. What coverage protects me?
What is GAP coverage