ENDORSEMENTS
Loss of use is also known as?
OPCF 20
Jake
If there are 2 vehicles on the policy and both are involved in the same claim, how many claims do we open?
2.
What fault determination rule is used when a vehicle is involved in a rear end collision
FDR 6.2
43
If a members vehicle is recovered from a theft what kind of Tow would you use?
Impact - Salvage assignment
What are the steps of opening up a total loss claim?
FNOL, ETA SCORECARD, IMPACT, RENTAL, APPRAISAL, ASHWEEN, SOMETIMES OMID. EXPOSURES
If all vehicles are in motion during a 3 vehicle accident which FDR applies?
9.3a-b
What is OPCF 27
OPCF 27: Liability for Damage to Non-Owned Automobile(s) and Other Coverages When Insured Persons Drive, Rent or Lease Other Automobiles
When do we assign TSU to our claims?
When a vehicle is at a Yard / Non-RRF and is to be towed to impact or another NON-RRF ONLY IN ONTARIO
When you have an insured reporting injuries do you open PD or the AB exposures first?
PD!
What FDR applies to a situation when a vehicle exiting a leaving a parking space a reverses into a vehicle in the feeder lane?
16.4
What is the "OPCF" equivalent in a Nova Scotia claim?
What is the turnaround time for a tow setup in a claim?
72 hours
An insured is calling in 15 days after a cheque was issued for their TL settlement. Do we void or stop the cheque, or advise them to wait a little longer?
Stop.
CAA insured was making a right hand turn to continue North on Yonge St. A TP vehicle that was heading South on Yonge was making a legal U turn at the same time but ended up colliding with the CAA insured. What FDR applies?
FDR 19b
Describe what OPCF 44R is and when we would use it.
This coverage protects you, or an eligible member of your family, to the same limits as your third-party liability coverage if you are involved in an automobile accident where you are not at fault, with someone who carries less insurance, no insurance or is an unidentified driver (e.g., hit and run).
How many days will CAA cover storage fees?
CAA can cover up to 30 days in storage fees but, if the AOF requests that the vehicle is released coverage can be stopped much sooner.
If a claim is on WOP and there are notes by SIU but the insured is demanding an update on their claim which is soon to be denied... what would you tell the insured to end the call or provide them an update?
Nothing...
A vehicle has just entered the highway from the ramp and is looking to merge quickly before their lane ends. They check their blind spot and signal before making the lane change. Unfortunately for them a TP vehicle happened to be making a lane change at the same time and both vehicles side swept in the middle of the lane. What FDR is this???
FDR 8.0 If accident happens when "B" entering the roadway from an on-ramp.