Auto Stop Rules
This is the minimum dollar amount for a check to be auto-stopped after 180 days
What is $10?
These associates have exclusive access to reverse stopped checks
Who is Cash Service associates?
Checks under $10 remain outstanding for this long.
What is one year
Branches might mistakenly believe that reversals are guaranteed, but we at home office know that they're handled this way instead.
What is case-by-case?
The system that handles auto-stop payments.
What is auto-stop payment system?
The system auto-stop checks greater than $10 after this many days.
What is 180 days?
Branches think that reversals are done automatically, but they're actually handled on this basis.
What is case-by-case?
Branch teams receive messages about outstanding check regularly in these intervals.
What is weekly?
These are the final deciders of whether or not a reversal is allowed.
What is Cash Service associates?
This is where branch teams can see outstanding check alerts.
What is Message Center?
This happens to checks under $10 after one year of remaining outstanding.
What is auto-stop applies?
These associates are not able to reverse stopped checks.
Who are branch associates?
Checks will appear in the Message Center after this long,
What is 90 days?
Instead of reversals for checks older than 180 days, this must be done instead.
What is a new check request is required?
The auto-stop payment system was created with this purpose in mind.
What is to prevent stale checks from being cashed?
The auto-stop payment system applies to these type of checks only.
What is active client checks?
Branch teams will have to do this if a stopped check is 180 days or older.
What enter a new check request (not a reversal)?
After this critical age, checks will require a new request instead of a reversal.
What is 180 days?
This is included in the exception process for reversals.
What is yes manual review and approval?
This is the threshold for checks to remain outstanding for one year
What is under $10?
This is what triggers the auto-stop payment system
What is outstanding checks greater than $10 for more than 180 days?
What is restricted?
After this much time, the system auto-stop checks under $10
What is after one year?
One of the reasons why a reversal might be denied.
What is if it doesn’t meet policy or age requirements?
Branch teams should do this when notified of outstanding checks.
What is review and take appropriate action?