LW Slack Questions
A KC article to be referenced for this scenario:
"member called in for an auto quote, i went through the detailed quote and when we finished, she said she did a quick quote online and the price was cheaper. are we able to access that quote and honor that price??"
What is:
Insurance - Member Acquisition and Retention: IP Sales Practice Procedures
or
Auto - Auto Online - usaa.com
Airbags and seatbelts may qualify the vehicle for a discount.
What is Passive Restraint Device Discount?
A premium credit allowed when an eligible operator has completed an approved driver-improvement course.
What is Defensive Driving Credit & Discount / Defensive Driving Discount?
Contains history of claims, accidents/incidents with the vehicles and drivers on the policy.
What is CLUE report
Provides confirmation or proof of automobile insurance for a specific vehicle. Letter has an option to include deductibles and liability limits.
Commonly referred to as: Binder or Proof of auto insurance
What is Confirmation of insurance AO318)
"Away at school without vehicle is not applying to the policy. Here is the info I have but it's not applying:
-Age: 26
-Status: Operator
-Full Time Student
-Not listed as primary or occasional on any vehicles
-Has less than 15 yrs of driving history
-Active operators are him, father, and mother"
A potential reason for this discount not applying.
What is 100 miles or more away from home.
Lights that are installed on the front of a vehicle and automatically turn on when the vehicle is started. These lights only turn on if the headlights are not in use.
What are Daytime Running Lights
A child has to be over 100 miles away without a car to potentially qualify for this.
What is child away from school without a vehicle
Inception of the policy
What is effective date
The name of one of Adela's new baby chicks
What is Loretta
A KC article to reference for the following question:
"so i added a permit driver and i am trying to add a vehicle to this members policy and it keeps stopping me saying that a operator has a permit and it wont let me click next "
What is Auto - License Types
In order to qualify for this discount, the member must agree to that the vehicle will not be driven for < 30 days, the vehivle will be stored in a secure location, and the member will remove this endorsement before driving
What is Storage Endorsement?
Active military personnel and eligible family members can recieve a premium discount for an insurance policy based in this state.
What is LA?
Pleasure, work, school
business,
farm
What is vehicle usage
A certification that an insurance company sends to the state to confirm liability coverage is in force and remains in force until the filing is canceled. Some states may require a Financial Responsibility Certificate to reinstate a driver's license, issue a license in a different state if the driver has had a serious accident or conviction, or, in some cases minor operators.
What is a Financial Responsibility Certificate?
"I am not understanding where to change policy type from regular to NNO - it doesn't even give me the option."
What is "Change to detailed quote" or
"Is it a MA policy?"
New Vehicle discount is an example of this type of discount.
What is automated discount?
A discount for taking a drug and alcohol awareness class is only available in this state.
What is Texas
Where the member parks their vehicle for the greater part of the year.
Garaging location
Ideal for a driver that does not own a vehicle.
What is a NNO
"The member is currently insured on parents policy and wants to get their own"
What is flowthru
or
What is transfer to NMA
LoJack and Onstar with a subscription to a plan that includes Stolen Vehicle Assistance are just two examples of this discount.
What is Vehicle Recovery System or Anti-Theft
The minumum GPA of a student that can qualify for GSD
What is 3.0
Providing BI/PD limits, deductibles and stating what is declined
What is Coverages and features
Who is Michael Troy