Intro to Engines
Repair Orders
Vehicle Service History
Screws and Threaded Components
Basic Servicing Procedures
100

This component forces oil throughout the engine.

What is the oil pump?

100

These are written for every vehicle brought into the shop.

What is a repair order?

100

This provides special tool charts, repair procedures, technical data, and safety practices.

What is a service manual?

100

This has a thick line for a major diameter and a thin line for a minor diameter.

What is an External Thread?

100

This should be worn before performing any servicing on a vehicle.

What is Personal Protective Equipment (PPE)?

200

This system removes heat from the engine to ensure it operates at a safe and efficient temperature.

What is the cooling system?

200

Concern, Cause, Correction

What are the three C's?

200

This is a publication given to an owner of a new vehicle.

What is an owner's manual?

200

This is marked across the major diameter.

What is the Thread Dimension?

200

Inspect valve covers, oil filter, drain plug.

What is an oil leak inspection?

300

These are used to deliver pressurized fuel into the intake airflow of each cylinder.

What are fuel injectors?

300

Squeaking brakes, engine leak, lights don't work.

What are concerns?

300

This manual is used to determine how much to charge a customer for a flat rate repair.

What is a Flat Rate Manual?

300

If a thread is left-handed this will be marked on the drawing.

What is LH?

300

Inspect water pump, hoses, thermostat housing.

What is a coolant leak inspection?

400

This occurs in the ignition system as a piston is reaching top dead center of a compression stroke.

What is a spark?

400

After a vehicle inspection, this can be explained to the customer.

What is the Cause?

400

This is used by manufacturers to inform dealerships about problems found on a vehicle after production.

What is a Technical Service Bulletin?

400

This is shown as .7 times the diameter on drawings.

What is the bolt head?

400

Check fuel rails, fuel pump, lines, and filler cap. 

What is a fuel leak inspection?

500

This transforms battery voltage into thousands of volts.

What is an ignition coil?

500

A description of how a customer's concern will be fixed.

What is a Correction?

500

This is a publication produced by a company other than the vehicle manufacturer (Chilton's, Haynes)

What is a Third Party Service Manual?

500

All threads are measured across this diameter.

What is the major diameter?

500

Information providing health hazards, flash points, and appropriate medical treatment in the event of exposure.

What is a Material Safety Data Sheet (MSDS)?

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