QUICK LINKS
AUTO FINANCE
DISPLAY SCREENS
LEASE
HYPERLINKS
100
A quick link that shows the customer's payment history
What is the Transaction History?
100

This command is where you find the per diem.

What is LAAI?

100

The screens where notes can be entered in

What is Customer Servicing, and Work Screens?

100

The person who we refer the customer to when they have questions on the taxes assessed to the account

Who is the Local County Tax Assessor?


100

The hyperlink that will let you quote a payoff

What is payoff balance?

200
A quick link to access account notes
What is the activity log?
200

The command that will locate an account number using the customer number

What is LACA?

200

This screen is used to update customer demographics

What is Customer Centric Screen?

200

The process a customer goes through to transfer the lease to someone else

What is a lease assumption?

200

The hyperlink that will let you view Property taxes and Tolls/Tickets

What is fees?

300
The computer icon
What is account maintenance?
300

The command that will show the customer's APP draft date

What is LABS?

300

This screen has the additional general information link

What is Work Screen?

300

A tax charged to the customer either annually or bi-annually

What is Property tax?

300

The hyperlink that will show if they are eligible for a DDC

What is additional general information?

400
A quick link that accesses your work items list
What is notifications window?
400

The two commands that will take you to suspense

What is LARJ and LARS?

400

This screen shows if there is APP set up on the account

What is the Customer Servicing Screen?

400

The website we refer GM dealerships to when they want to payoff or to ground the vehicle

What is Dealer Source?

400

The hyperlink that takes you to the Customer Centric screen

What is customer's name?

500
The mailbox icon
What is User Tools?
500

The command that will give you lease remaining payments

What is LASL

500

The location Code is in the banner on these screens

What is the Work and Customer Servicing Screens?

500

Items needed to release title after payoff is received.

What is Titling Instructions, Odometer Statement and Damage Disclosure (in select states DD is needed)?

500

The hyperlink that will show a quick view on where the vehicle is registered to

What is gar/tax location?

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