Ride Control
Name TWO brands of struts/shocks besides Duralast that Autozone carries.
KYB, Rancho, Arnott, Bilstein, SenSen, Gabriel, AC Delco, Dorman, etc.
What brand of ball joints does Autozone carry that is BETTER than OE?
Duralast Gold!
Duralast ProPower Plus (Red) batteries carry how long of a warranty?
2 year Nationwide Warranty!
Which Duralast brake pad is Factory-Matched to OEM specifications?
Duralast GOLD!
What former LA Commercial Sales Manager(what you are now) is now The VP of Commercial for AutoZone
Omar Gomez
The time it takes the part to leave the store is called ?
Dwell Time
What is the vehicle coverage on Duralast Fully Loaded struts?
98% Coverage. Over 1,400 application specific parts available.
Name one example of how Duralast Gold ball joints are better than OE.
Larger ball joints (by 12%), hardened studs, zerk fittings, grease grooves, high performance grease and integrated bearing housing.
Duralast ProPower Ultra (Gold) batteries carry how long of a warranty?
3 year Nationwide Warranty!
Which Duralast brake pad is known for Premium stopping performance, Luxury and Import vehicles?
Duralast Elite!
In 1995 what major Category introduced the Duralast and Duralast Gold line and available exclusively at Autozone .
Battery category
Where can you find a stores approved drivers
safety dashboard
How many sets of Duralast Shocks/Struts must be bought to receive a FREE marketing kit?
8 SETS
How much thicker are the Duralast Gold control arms compared to OE?
20% thicker!
Duralast batteries come backed with not only a 1, 2 or 3 year warranty but also?
Full, 5 Point Roadside Assistance Program! Fuel Delivery, Tire Change, Towing, Jump Start and Auto Lockout!
Name the Duralast brake pad that is designed for Heavy Duty trucks, hauling and delivery vehicles.
Duralast Severe Duty!
What year did Our Regional Manager Jesus Barragan get promoted to Store Manager?
1996
Name the Top 3 categories in the commercial customer relationship staircase
Best in class
trusted partner
shared
Duralast Strut/Shock are powder coated all around why?
To Prevent Corrosion for longer life!
Duralast Gold ball joints and control arms come with how long of a warranty?
Lifetime warranty!
Besides Duralast, Autozone also carries which battery brands? Name one!
Odyssey, Optima, AC Delco and Dorman Hybrid batteries!
Name our brake bundle prices for sedan vehicles?
DL pads & DL rotors $109.99
DLG pads & DL rotors $119.99
DL Elite pads & DL rotors $129.99
*On Sedan vehicles*
This Band is what Divisional staff members favorite
Marshall Cook
Name two outside buy vendors
IMC
APWParts Authority
1-800- Radiators
Duralast Fully Loaded Struts carry how long of a warranty?
Lifetime Warranty!
Our ball joint boots are designed to withstand what hot and cold temperature extremes?
-40 degrees Fahrenheit and 200 degrees Fahrenheit!
What is the best way to bring more Duralast quality batteries into your shop?
Our battery consignment program!
What does our 90-days noise free guarantee cover on our brake bundles?
Covers parts and labor at 100%!
Which 2 LA TSM'S have the longest tenured
Raul Morales and Fred Macias
When should cores be collected or Charged ?
Within 72 hours