Awareness
Awareness is defined as?
Mental state or ability to perceive, feel, or be conscious of people, emotions, conditions, events, objects and patterns
What is vigilance?
The practice of paying attention.
Describe some of the characteristics of being a easy target?
-eyes down
-Poor posture
-Timid presence
-Easily distracted
What is self Defense?
Self-defense is the right to use reasonable force to protect one’s self or members of one’s staff/family from bodily harm from the attack of an aggressor.
What is "Own the Door"?
Not letting anything get between you and your exit/ door.
What is one of the risks to workplace violence?
Lack of trained Staff and de-escalation of workplace risks.
Working alone or in isolated areas.
Not having electronic safety measures.
What is our sixth sense?
Intuition
Describe some of the characteristics of being an hard target?
-Erect posture
-Confident Stride
What are some post incident responses?
Report the incident, consider all involved (staff, visitors, patient).
Document the incident, Triage (Medical/Hazmat)
Provide incident Debriefing.
What are some environmental safety measures in your workplace?
Cameras, Mirrors, Staff Identification, Panic Buttons, Telephones, Access Controls, Lighting.
The conscious awareness that allows you to think, reason, choose and exercise free will, evaluate options and make decisions is what type of awareness?
Self Awareness
What is the most urgent messenger of intuition?
Sense of Danger
How much of our communication is non-verbal?
55% of our communication is non-verbal.
What is a part of the post incident documentation?
-Who, What, Where, when, How, Why
-Narrative Characteristics
-Before, During, After
-Follow Standard Operating Procedures
What is the purpose of emergency codes within the workplace?
intended to convey essential information quickly and with a minimum of misunderstanding to staff, while preventing stress or panic among patients and visitors to the workplace.
What is the ability to understand that your external physical conditions can effect and influence your growth, development and physical survival?
Environmental Awareness
What is intuition?
The process of gaining information that does not rely on your senses , memory, experiences, or thought process.
At what part of the assault cycle does the potential for more assaults happen?
During the recovery phase.
For unarmed attacks how far away should you be from the attacker?
4-6 feet away (reactionary gap)
What number do you call if you need to reach the security department?
Security Dispatch 602-747-4400
What does the equation below stand for?
And what type of awareness does it pertain too?
I+R=O
Incident + Response = Outcome
Situational Awareness
How is messages from intuition passed along?
Majority of these messages are communicated unconsciously.
What are the 4 types of aggressive behavior mentioned in AVADE?
Stress, Anger, Intoxication, and Combative
What are some dangerous weapons in the workplace?
Chairs, I.V. poles, name badges, lanyards, pens, Items that can be moved.
What does AVADE stand for?
Awareness
Vigilance
Avoidance
Defense
Escape/Environment