Central Intake/Orders
Example(s) of orders that DO NOT need to be sent out for signature.
What is Hospital Hold order?
Discharge from Agency (if no freq/visit needed)
Add on discipline, already MERGED onto the 485.
Specifies the date the first reimbursable service is delivered.
What is a Start of Care date?
Minimum time requirement for clients/patients to be presented with a NOMNC (Notice of Medicare Non Coverage)
At least 2 business days prior to agency discharge
What is Anniversary date.
What does C.E.M.P stand for.
What is a Comprehensive Emergency Management Plan?
The face-to-face encounter can be performed via a telehealth service. These two components must be present in the note to qualify as a F2F.
What is Visual and Audio?
How to get help with IT/Service/tablet/computer/internet issues.
What is Jira Help ticketing system
This refers to the state of when a person's physical health prevents him or her from leaving the home for more than short periods of time
What is homebound?
Final deadline for 2022 Aveanna Compliance Training
What is March 31st 2022
Each branch much complete a comprehensive Fire Drill. How often must this be done?
What is annually.
Branch to notify Eligibility Department via this NOTE when an EASE/Ability has been addressed. (hint: active home health/hospice OR MSP).
What is Eligibility Follow Up Coordination note?
Aveanna's newest Director of Rehabilitation Services?
Who is Jeanine Christie, Speech Therapist
If physician has specified SOC/ROC date, then SOC/ROC should be on that date. If no SOC/ROC date has been specified by physician, then SOC/ROC should be within two days of referral or, if inpatient discharge is later than referral, within two days of inpatient discharge.
What is Timely Initiation of Care?
Medication refrigerators are located in each branch. The branch must ensure these are cleaned and temperature meets the requirements (34-38 degrees). How often is this checked?
What is daily?
Timeframe Requirements for a qualifying F2F
What is 90 days prior to Start of Care
What is 30 days after Start of Care
Aveanna has transitioned to the new Home Health Patient Packet Kit -Forms. What is the name of this new Platform and where is it located?
What is MOD? (Marketing on Demand) located at MyAveanna.net OR Through a direct link to the site: https://aveannahealthcare.response-element.com/
KePRO (Keystone Peer Review Organization). Branch is notified of a KePRO request via fax/phone/email.
Tell me the immediate next step for the branch?
What is notify DR Choice VP Operation group email?
After reviewing "Finance Ops Reporting" payroll reports on every other Wednesday, who do you contact with payroll corrections? (Hint: Email, NOT Suzanne Terech)
What is Payroll@aveanna.com OR HHHPayroll@aveanna.com OR
DrChoicePayroll@aveanna.com
Name two places your CEMP (Comprehensive Emergency Management Plan) should be located in your office.
What is Emergency Binder and Bulletin Board
Coordination note the Central Intake department utilizes to notify a branch of an entered referral? Where can this be found?
What is a Clinical Comment- Intake coordination note. Found in Coordination note section of the workflow.
When writing MD orders, these 6 components must be present on all orders.
What is location, Frequency , Duration, Type, why is there a change, who you spoke to at MD office date and time.
(ex New wound on right upper arm. SN to cleanse with normal saline, apply border gauze, to be done 1 time a week for 4 weeks or until healed. Order verified with Anna at Dr. Smith office on 3/10/22 1600)
An unexpected occurrence involving death or serious physical or psychological injury, unrelated to the natural course of the patient’s illness
What is a Sentinel Event?
(Sentinel Events need to be reported ASAP to the AVP of Clinical Services Deborah.Dyer@Aveanna.com via email.)
Workday time care approval deadline.
What is 10am on Monday morning.
Aveanna Compliance Hotline 1-800-408-4442 Compliance@Aveanna.com
Name two places you can locate the compliance hotline.
Admission booklet/packet OR Office Bulletin Board OR MyAvenna.net