Basic Teller
What is a batch?
This form is used when adding or changing Debit Card Alerts, phone number, or e-mail address.
What is the Quick Maintenance Form?
The time clock website
Account type offered to veterans or active duty service members that offers a $100 cash bonus!
What is a Veteran's Checking Account?
Repayment plan that the First offers
What is a Fresh Start?
A demand deposit account (DDA) subject to withdrawal of funds by check.
What is a Checking Account?
This form is used when an account is needed to be added to an already existing online banking user.
A formal set of guidelines that represent a corporation's policies of corporate governace and individual conduct.
What is Code of Ethics?
Account that has no fees or minimum balance required
What is the First Free Checking?
The name of this financial intelligence and enforcement agency of the U.S. Treasury Department. It administers and enforces economic and trade sanctions in support of U.S. national security and foreign policy objectives.
What is OFAC?
Bogus coin or currency made to appear genuine.
What is Counterfeit?
This form is used when a customer is wanting to change their address or remove themselves from an existing account.
What is the Account Maintenance Form?
An award nomination program established by FNB to promote exceptional customer service that goes above and beyond the job title that providing appreciation to staff.
What is KYSO or Knock Your Socks Off?
What is a First Advantage Account?
This "kit" is compiled of information needed from a customer when they need assistance in switching bank accounts. Particularly from another bank to FNB.
What is a Switch Kit?
A bank security procedures requiring that two customer representatives be involved in a transaction.
What is Dual Control or Dual Verification?
What is the name of the form that we fill out when a customer claims they didn't receive the proper credit/debit from the ATM?
What is the ATM Cash Receipt and Letter?
FNB's work-based intervention program designed to identify and assist employees in resolving personal problems that may be adversely affecting their performance at work.
What is the Employee Assistance Program or EAP?
Account type offered that has a minimum balance of $100, and offers free check ordering.
What is a First Classic account?
A trust in which the grantor cannot change any of the terms or features of the trust after the trust has been funded. Functions under an EIN.
What is an Irrevocable Trust?
An automated fraud deterction tool that matches the account number, check number, and dollar amount of each check presented for payment against a list of checks previously authorized and issued by a company.
What is Positive Pay?
This form is used when a customer wants to transfer their EverydayRewards points from one card to another.
What is EverydayRewards Maintenance form?
Respect, Integrity, Caring, Commitment, and Courage
What are FNB's Core Values?
Account type offered that has tiered interest rates as well as check writing capabilities
What is an Ultra Money Market?
A trust in which the grantor can change the terms, beneficiaries, trustee or other features at any point during the grantor's lifetime. Functions under a SSN or EIN.
What is a Revocable Trust?